Perspective
Objectives
CSl: Understand and Respond to
External Customer and
Stakeholder Needs
Customer & Stakeholder
Perspective (Ends)
CS2: Improve External Customer
Readiness
CS3: Promote Customer and
Stakeholder Collaboration and
Communication
CS4: Improve Stakeholder Value
and Reduce Customer Logistics
Burden
US Army Medical Logistics / US AM M A Scorecard / Q4 2009
Measures
CSla: % of Customers Actively
and Accurately Reporting Supply
Status via Tewls Release 2.0
Assemblage Management and
Other Similar Reporting Tools
CSlb: % of Customers Actively
and Accurately Reporting
Maintenance Status via a Medical
Maintenance Enterprise System
CSlc: # of Identified Action Items
From Surveys
CSld: Annual Forecasting Plan
Analysis
CS2a: % of Unfonecasted
Requirements From Stakeholder
or Customer Accomplished by
ROD
CS2b: % Fully Mission Capable
(EMC) Maintenance Significant
Items [per AR 750- 1-2) ^
CS3a: % Change of Inbound /
Outbound Volume (reflecting
increase of quality and timeliness)
of RRs (CHATTER)
CS4a: % of Progress Against Plans
for Implementation of Army
Campaign Plan / ARFORGEN
Centralized Programs (i.e. MMRP,
BCT UDPj and Training Sets).,
Initiatives
08 - Realize a Viable
Assemblage Management
Capability, TEWLS R 2.0
(formally CBOM / CSM)
08 - Realize a Viable
Assemblage Management
Capability, TEWLS R 2.0
(formally CBOM / CSM)
21 - Full Medical Materiel
Readiness Program (MMRP)
Implementation to support
ARFORGEN tenets [U] - Expand
Reset capabilities to support
ARFORGEN ...
Generated on 09/11/2009 at 01:33 PM
IPl: Improve Recjuirements
Planning and Synchronization
IP2: Expand and Optimize
Production Capacity
IP3: Execute an Integrated
Lifecycle Management Process
Internal Perspective
(Ways)
IP4: Integrate Medical
Maintenance Capabilities
US Army Medical Logistics / US AM M A Scorecard / Q4 2009
IPla:; % Changes to the Executive
Level Fielding Schedule
A
❖
IPlb: # of Changes to the
Executive Level Fielding Schedule
IP2a: % Changes to the Executive
Level Fielding Schedule
A
IP2b: % of ARMT Plans Not
Executed
A
❖
IP2c: % of Missions Adjusted vs.
Planned Missions
A
❖
IP3a:; Operational Availability (Ao)
08 - Realize a Viable
Assemblage Management ^
Capability, TEWLS R 2.0 H ^
(formally CBOM / CSM)
IP3b: % of Standardized Processes
IP3c: % of Identified Medical
Equipment With Approved ILS
Strategies
46 - Achieve Acquisition
Integration Benefits by Aligning
Processes^ Objectives and Teams
IP4a: % Progress Against an
Establishment Plan
4
Develop System Level
Procedures and Work
Instructions for APS and RCHD
Maintenance Operations
Develop System Level
Procedures and Work
Instructions for M3D.
Develop System Level
Procedures and Work
Instructions for NMP.
Generated on 09/11/2009 at 01:33 PM
Learning 8 l Growth
Perspective (Means)
IP5a: % of Products with a ^
Program Baseline ^
11 - Automated Interactive
Training for Medical Equipment ^
Items
IP5: Improve and Expand
USAMMA Processes, Services, and
Products
IP5b: % of Products with ^
Requirements Documents ^
21 - Full Medical Materiel
Readiness Program (MMRP)
Implementation to support ^
ARFORGEN tenets [U] - Expand H ^
Reset capabilities to support
ARFORGEN
IP5c: % of Advanced
Development Products Meeting
Schedule
LGla: % Progress Against TDA ^
Update ^
LGl: Optimize Organizational ^
Design and Human Capital ^
LGlb: % of Succession Plans ^
Approved Against Critical Positions ^
44- Synchronize Workforce ^
Training & Education [U] ^
LGlc: % of Fill On-hand
Compared to Required Positions
for Category A (Total TDA] and ^
Category B (Critical Only)
LG2: Enhance Organizational ^
Learning "
LG2a: % Accomplishment of IDPs ^
44- Synchronize Workforce ^
Training & Education [U] “
LG2b: # of Populated Artifacts in ^
KM System H ^
LG3: Promote an Organizational ^
Culture of Innovation and Quality ^
LG3a: % of Organizational
Performance Excellence Program ^
Completed
NIEW: Organizational Profile
US Army Medical Logistics / US AM M A Scorecard / Q4 2009
Generated on 09/11/2009 at 01:33 PM
LG4: Promote Organizational
Information Technology
Excellence
LG 5: Actualize a Viable
Enterprise- wide System ^
Resource Perspective
(Means)
Rl: Program and Budget for Vital ^
Resources ^
R2: Improve Management of Vital ^
Resources ^
R3: Optimize Facilities and ^
Infrastructure ^
US Army MedicBl Logistics / US AM M A Scorecard / Q4 2009
LG4a: % of Progress Completed
Against the ICT Plan
LG4b:% of Meet or Exceed
Ratings for Top 5 Established
Performance Objectives in Service
Level Agreement (SLA)
LGSa: # of Core/Critical
Fjnctionality Accepted in the
Enterprise System Release Plan
Rla: % of Validated POM
Requirements Funded for Each
MDEP and DHP
R2a:: % of Mission Requirements
Funded
R2b: % of Funding Returned to
the Army After Fiscal Year-end
R3a: % Progress against Facilities
and Infrastructure Master Plan
R3b: # of Facilities Problems and
Safety/Health Issues
01 - Corporate Performance
Management and Metrics
Framework
29 - Develop a Medical
Maintenance Remote Diagnostic
Access (RDA) Capability [U]
45 - Develop ICT Plan
NEW: Documentation^
blueprinting^ funding and
implementation of a automation
system that provides for a
single process integrating
maintenance with Fi...
12 - Fully integrate WebMRE
functionality into TEWL5/DMLSS
enterprise System
Generated on 09/11/2009 at 01:33 PM
A Fully IntegiabHl Ent&iprise Providing America's Premier Hedical Team Witti Inrwwitive Medica I Logistics Sofutions
ission:
Plan, Synchronize, and Promote Medical Logistics for Health Service
Support to .
Forces Conducting Joint and Fuii-Spectrum Operations By: [ ]
r LSI Uhd^r'&tdhd \
and Respond to
External Customer
and Stakeholder
CS2: Improve
External
Customer
Readiness
CS3 ! P r omote
Customer and
Stakeholder
Collaboration &
CS4. Imp r o v e \
Stakeholder Value
and Reduce
Customer Logistics
Equipping and Sustaining the
Medicai Force
CUSTOMER AND STAKEHOLDER
■QBIEC-TIVES
^^f-Tanag/ng Medicai Materiei Life Cycie ~\ ^Managing Strategic Centralized
IPl: Improve
Requirements
Planning and
Svnchronization
IP2: Expand and
Optimize
Production
Caoacib
I P3 !
Integrated
Lifecycle
Management
IP4: Integrate
Medical
Maintenance
Caoabilities
Expand USAMMA
Processes,
Services, and
ERNAL
OBI
LGl: Optimize
Organizationai
Design and
Advicing Organizational Performance Excellence
LG2: Enhance
Organizationai
Learning
Organizationai
Cuiture of
innovation and
Organizationai
information
Technoiogy
LG5: Actuaiize
a Viabie
Enterprise-wide
System
LEARNING AND GROWTH OBIECTIVES
Rl: Program and
Budget for Vitai
Resources
R2: improve
Management of
Vitai Resources
RESOURCE OBJECTIVES
R3: Optimize
Faciiities and
infrastructure
