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May/ June 1979 
Volume 6, Number 3 


Interactive Computing 

The Newsletter of the Association of Computer Users 



Announcing 
the rebirth of our 
association... 


and also in this issue— 

• The Impact of New Technology on Small Business Computers 
• How Users Influence the Computer Services Industry 


Enclosed For Members Who Subscribe Enclosed For All Members: 

to the Interactive Computing Directories: 

1. ACU Articles of Incorporation 

II. Interactive Data-Base Systems and By-Laws 

VI. Management Sciences Programs 
XIII. Video Display Terminals 


2. Press Review 










Announcing the Rebirth of Our Association... 

Editorial 


Although we have no special crystal ball available to us, we cannot help but see continued growth and 
change in store for the computing industry and those involved in it. The pace of technological advancement 
and programming sophistication which has brought such breathtaking changes during the ’70s shows no 
sign of slowing down as we move into the next decade. Desktop computers, word processors, and satellite 
communications services, to name just a few areas of the industry, will be making significant advances 
during the next ten years. Hand held language translation machines are already on the market. And it 
seems likely that sometime during the 1980s a computer program will outplay international grandmasters at 
chess, an event which will mark a new maturity in the field of artificial intelligence. 


It is a time of change for the computing industry. And, as new developments unfold, the choices users face 
in selecting between competing brands and technologies will become increasingly difficult. Accurate across- 
the-board comparisons of the offerings will be even more important in the future. In meeting this challenge, 
we ourselves fully expect to be put to the test. It’s about time, we feel, to expand our vision and to enlarge 
our goals. 


At our annual meeting on April 4, 1979, I’m happy 
to announce, the Association of Time-Sharing 
Users and the Association of Small Computers 
Users embarked on a broad reorganization plan. 
To expand the services available to members and 
to better serve the growing network of computer 
users, ATSU and ASCU have merged into a single 
group which will also address the issues faced by 
those using medium and full-size computers. Our 
new organization will be called the Association of 
Computer Users. 

This step is a further development along the same 
lines as past growth. Beginning in 1974, ATSU was 
formed to help time-sharing users make the best 
use of the resources available to them. As the 
computer industry evolved, it became possible for 
some computing equipment to be brought in-house 
at a cost comparable to time-sharing, and ASCU 
was created to help in making those decisions. At 
about the same time, we began a program of 
comparing various brands of data processing 
equipment by running identical benchmark 
programs and timing the results. We found that 
similar price tags and external appearances can be 
deceiving. Wide disparities in performance were 
revealed by our first series of benchmark tests on 
small computers. 

Exploding the Myth 

In developing and expanding our benchmark 


program, we have sought to explode a common 
myth about computers— the myth that price tags, 
appearances, or even product specifications 
provide a guide to capabilities. Incredible as it 
seems, we’ve found enormous disparities—as 
much as a factor of 20—in the performance of 
similarly-priced computers running the same task. 

But our vision does not end there. The importance 
of ACU lies in our unbiased, consumer-oriented 
approach to the industry. While many choose to 
speak in mumbo-jumbo and public relations 
phraseology, we prefer to let the facts speak for 
themselves. Despite the very green pastures this 
industry offers to entrepreneurs, we feel there 
should be no sacred cows. By cutting through the 
claims and exposing the facts—as our benchmark 
evaluations have done—we aim to make our 
members the best-informed computer users they 
can be. 

In forming the Association of Computer Users, our 
mandate, in my opinion, is to extend our reach into 
all aspects of the computing industry. The goal of 
our benchmark program should be to eventually 
include every major computer offering, regardless 
of size or cost. 

The results, I’m confident, will be most revealing, 
and as members of ACU, we will be the first to 
receive of them. They’ll run the spectrum of data 
processing equipment from desktop to maxi, and 






from stand-alone to distributed networks. 

ACU’s New Sections 

To better represent users from different segments 
of the industry, the Association will contain a 
number of sections, including time-sharing and 
small computer sections, the continuations of 
ATSU and ASCU. Our Council, after much 
discussion, chose the following tentative list of 
seven sections. While the names and breakpoints 
between sections are admittedly arbitrary, the 
groups will serve a vital purpose in helping us meet 
the specific needs of each member. 

• Small Computer Section — for users of 
several computing systems which, fully con¬ 
figured, cost under $50,000. 

• Midi-Computer Section — for users of 
systems falling into the price range between 
$50,000 and $200,000. 

• Large Computer Section — representing 
users concerned with computers in the 
over$200,000 category. 

• Time-Sharing Section — for users of 
commercial and in-house time-sharing systems. 

• Distributed Processing Section — for those 
interested in multi-location systems which 
preprocess information on location. 

• Word Processing Section — for word 
processing users. 

• Home and Hobbyist Section — for personal 
computing enthusiasts. 

I should emphasize that this list of groups is by no 
means finalized. It is, instead, the Council’s first 
crack at the concept of a truly universal 
organization for computer users with all sorts of 
special needs. The next step is to find out where 
you, the members, wish to be involved, and to 
receive your reactions and suggestions as we go 


about forming these sections. I am most interested 
in obtaining your comments and advice. 

For the remainder of this calendar year, the 
present ATSU-ASCU structure will continue, with 
benefits the same or better than originally 
promised. Then, as members renew for the 1980 
calendar year, they will select the ACU section or 
sections they wish to join. 

Within this structure, ACU will continue to grow 
and evolve along with its members and the entire 
industry. As your computing needs and your 
interests change, we hope you will find within ACU 
the resources to meet whatever challenges arise. 

Benchmarks Vital to Users 

Where do we go from here? For the immediate 
future, we’re embarking on an expansion of our 
benchmark studies into three new areas. Previous 
benchmarking covered a group of small computers 
in the $15,000 to $25,000 price range. Now we’re 
about to commission a similar series for 
under$15,000 microcomputers. And we’re begin¬ 
ning to discuss the framework of reports on large 
computers and word processing systems. 

A central focus of the Association’s services, the 
benchmark studies allow objective, thorough price 
performance comparisons of computing products. I 
feel the reports are a key aspect of the 
Association’s commitment to research. As an 
independent, non-profit user organizatiof, we 
should have a broad outlook toward the world of 
modern computing. 

During the past five years, we’ve watched the 
number and sophistication of time-sharing and 
small computer users grow and evolve. Now, with 
the formation of the Association of Computer 
Users, we at last have a single, comprehensive 
group ready to investigate the complete spectrum 
of computing problems. hs 







The Impact of New Technology on Small Business Computer Vendors and Users 


by 

Greg Leveille, Senior Research Analyst 
Creative Strategies International 


Over the next five i/ears, technology, more than any other factor, will have the most profound effect upon 
the small business computer industry. Small business problems and the need for economic data processing 
solutions have always existed; but, only recently has the small business computer (SBC) begun to exist as 
an affordable solution for that great mass of smaller firms—and mostly because of the rapidly declining cost 
of technology. 

In the next five years, the average cost of SBCs will rapidly decline even though the level of systems 
performance will constantly improve. During this period of change, a plethora of new vendors and products 
will emerge and many vendors will succumb to the high risk of failure. The average end-user will receive 
much more bang for his buck, many end-users will get stuck with a poor product choice, and the SBC will 
become a commonplace business appliance. 


The New Technologies 

Future SBC price/performance ratios will be 
affected by new advancements from many different 
data processing technologies. A small business 
computer system is nothing more than a large 
business appliance, constructed from numerous 
smaller components. These parts include semicon¬ 
ductor components, computer memory, micro¬ 
processors, printers, data storage peripherals, data 
communciations devices, video display terminals, 
and computer software. 

In each of these areas new developments are 
producing performance increases and cost re¬ 
ductions. 

Future developments in these areas will include: 

• Semiconductor components. Chip density 
and performance improvements are constantly 
occurring as a result of a better understanding 
of silicon, the predominant semiconductor 
material—and by the application of new tech¬ 
niques in materials, processing, tooling, and 
packaging. Meanwhile, production costs are on 
the decline. 

• Computer memory. Based on advancements 
in semiconductor technology, SBC memory 
units continue to provide faster memory access 
and memory cycle times and consequently 
minimize the effect of information movement 
within the system. Random access memory 
which costs around 8 cents per byte of 


information storage in 1979, will only cost 
around 1 cent per byte in 1983. 

• Microprocessors. Also based on semicon¬ 
ductor components, these logic devices are 
becoming more intelligent and powerful while 
slightly decreasing in price. By 1985, these 
devices will process as many as five times more 
machine instructions per second than they do 
today. 

• Printers. Many new exotic technologies will be 
applied to create a wide variety of printers with 
each type filling a different price/performance 
niche in the market. These new printer 
products will employ technologies such as 
thermal printing mechanisms for heat sensitive 
paper, electrosensitive printing mechanisms for 
special chemically-coated paper, laser beams, 
optical character recognition and ink jet guns. 
We predict that during the next several years 
average printer prices will decline by at least 40 
percent. 

• Data communications devices. Currently, 
the movement, or communication, of data 
between computers normally takes place at 
relatively slow rates of speed (2,400 or 4,800 
characters per second). By 1983, very high 
rates of speed (9,600 to 56,000 characters per 
second) will be the norm—and will oftentimes 
be required to keep up with the faster thinking 
computers. 

• Video display terminals. The design empha- 






s_ 






THE EFFECTS OF TECHNOLOGY ON THE SMALL BUSINESS COMPUTER SYSTEM 


• Introduction of refrigerated SBCs 

1983 • Availability of high capacity magnetic bubble memory (MBM) devices (80-100MB) 

• Heavy usage of glass fiber optics 

• Significant enhancements to VLSI components 


i 1982 


» Widespread availability of application generators 

► Introduction of intelligent archieva! storage devices 
»Introduction of 5MB floppies 

► Shipment of 128K bit or 256K bit RAM 


1981 


» Introduction of 2MB mini-Winchesters 

► Full production of MBM devices 

► First Shipment of intelligent copier 

► Introduction of very large scale integration (VLSI) components 


► First shipment of thin film disk media 
1980 * Limited availability of flat panel displays 

» First shipment of high speed relational data base management systems (DBMS) 
' Limited availability of MBM (magnetic bubble memory) 


1979 


* First shipment of SBC with a 48-bit addressing scheme 
»Industry acceptance of segmented CRT screens 

► Introduction of mini-Winchesters (3.5" 100K to 1MB) 

> Shipment of 64K bit chip RAM @ $0.18/bit 


7^ 


Price 

50% Reduction Every 7 Years 


Performance 

Two-Fold Increase Every 5 Years 
Source: Creative Strategies International 


- 5 - 













sis of most vendors is centered around making 
the video display more friendly and intelligent. 
These displays will, in effect, become the head 
or face of the small business computers of the 
1980s. They will have the ability to ask a wide 
range of simple tutorial questions, sometimes 
audibly, which the operator will be able to 
respond to with a slight depression of a single 
key. The confusion and mystery which normally 
surrounds the installation of a new computer 
will be considerably lessened. 

• Computer software. In the next five years, 
the number of computer software tools for any 
one system will probably triple. Furthermore, 
each new succession of tools will be more 
powerful and easier to use than the last. 

New Price/Performance Ratios 

As a result of these forecasted advancements in 
technology, SBC vendors will be able to offer the 
users more powerful systems for less cost. 

IBM's new System/38 (First Customer Ship in 
1979) will deliver approximately three to four times 
as much performance capabilities as its predeces¬ 
sor, the System/3 Model 15 (First Customer Ship 
in 1974). Additionally, S/38 configurations are as 
much as three times less expensive than compar¬ 
able System/3 configurations. This IBM compar¬ 
ison provides a typical example of the price/per- 
formance increases that are expected throughout 
the forthcoming years. 



System/3 

System/38 

Model 

15D 

5381 

Main Memory 

256K Bytes 

512K Bytes 

Mass Storage 

90MB 

130 MB 

Video Displays 

1 

1 

Line Printer 

600 LPM 

650 LPM 

Purchase Price 

$281,000 

$94,000 


An Expanded Market 

These new lower price/performance ratios for 
SBCs are not only prompting most current users 
to expand their usage of SBC devices, but these 
new ratios are attracting many new sales pros¬ 
pects. 

Every year, as the cost of technology decreases 
and as the cost of labor and money increases, new 
sets of small business applications become more 
economical to automate than to leave unauto¬ 
mated. 

Because of these variables, the majority of current 
users are accelerating their usage of SBC tech¬ 
niques at a maximum rate of pace. Their rate of 
acceleration is only slowed down by a shortage of 
available time, people, and financing. It is a 
well known fact that more than 60 percent of the 
annual revenues of the largest SBC vendors is 
derived from add-on-value orders from previously 
installed customers. 

Additionally, as the cost of entry level small 
business computers declines, vast new markets of 
potential buyers emerge that were previously not 
approachable. 

A very small business with an annual revenue of 
approximately $250,000 normally can't afford more 
than a 2 percent annual expenditure ($5,000) for a 
computer system. Several years ago a $5,000 SBC 
simply did not exist. In the last 12 months, at least 
10 vendors introduced a $3,000 to $10,000 system. 
By 1983 at least 50 major vendors will have such a 
system available. 

New Vendors and Products 

The increase in market demand for SBC products 
has resulted in an unparalleled increase in the 
number of systems suppliers. Five years ago, there 
were less than 50 vendors. At year end 1979, there 
will be more than 300 active participants, including 
manufacturers, system integrators, and retail 
outlets. By 1983, there should be at least 600 






■\ 


PROJECTED IMPACT OF NEW TECHNOLOGY 
ON SMALL COMPUTER USERS AND VENDORS 
1979 — 1983 


Benefits For Users 

• More System for Less Money • 

• Wider Choice of Vendors • 

• Wider Choice of Products • 

• More Powerful Software • 

• More Learning Tools • 

• Greater Understanding of SBC’s • 

• Easier to Automate with SBC’s • 

• Lower Entry Level Costs • 

• Incremental Growth Path • 


Drawbacks For Users 
Too Many Vendors 
Too Many Products 
Too Many Decision Criteria 
Hard to Separate Fact From Fiction 
Longer Decision Cycles 
Susceptability To Poor Decisions 
Short Supply of Skilled Personnel 
Rising Cost of EDP Labor 
Difficult To Change Vendors 
Complexities of Long Range Planning 


Benefits For Vendors 

• Increase in Computer Speed 

• Increase in System Capabilities 

• Smaller SBC Components 

• Decrease in Manufacturing Costs 

• Increase in Economy of Scale 

• Greater System Reliability 

• Lower Maintenance Costs 

• Increase in SBC Market Demand 

• Price Elasticity 

• New Markets for SBC Products 


Drawbacks For Vendors 

• Increase in Number of Competitors 

• Increase in Number of Competing Products 

• Increase in Rate of Market Change 

• Variety of Distribution Methods 

• Vulnerability of Installed Base 

• Harder To Increase Market Share 

• Longer Pre and Post Sale Periods 

• Increase in Marketing Overhead 

• Limited Supply of High Tech Components 

• Limited Supply of Trained Personnel 


J 











competitors. Additionally, in an effort to remain 
competitive and to create a captive market from 
their installed base of users, every vendor will 
attempt to establish a very broad product line. 

Opportunity vs. Risk 

In conclusion, the next five years will present 
significant opportunities and risks for both vendors 
and users of small business computers. In 1978, 
58,000 SBCs were shipped worldwide; but, during 
the 1979 to 1983 period more than 814,000 small 
business computers, priced in the $5,000 to 
$100,000 range will be shipped to new and existing 
customers. However, the competition for business 
will be fierce and many of the SBC suppliers in the 
business today will not be in business by 1983. 
Likewise, during this period of transition many 
unsuspecting users will acquire an inadequate 
system and/or vendor. 

Supported by a rapid technological pace in 
performance improvements and cost reductions, 
the years ahead promise both a high potential for 
success as well as for failure. With success comes 
profit, and with failure comes experience as the 
SBC industry moves into its most dynamic growth 
period ever. 


- \ 

TYPICAL SMALL BUSINESS COMPUTER CONFIGURATION 







































































How Users Influence The Computer Services Industry 

The Results of a User Survey 

By Jean S. Chaloux 
Quantum Science Corporation 


What trends are developing in the computer 
services industry? How are users’ EDP environ¬ 
ments changing? And what role are users playing 
in the development of this industry? 

To help answer these questions, Quantum Science 
Corporation arranged to survey members of the 
Association of Time-Sharing Users and to report 
the results in this newsletter. Below, we are happy 
to present the highlights of the survey. 

The results point to some important trends among 
computer services users and the influence they 
exert on the computing services industry. In 
particular, the survey provides us with insights into 
three general areas: 

• The role of the time-sharing coordinator, 

• The increasing selectivity by users in the use of 
computer services, and 

• The reaction of users to the newly introduced 
systems combining small computers with outside 
time-sharing systems. 

The Role of the Time-Sharing Coordinator 

It is clear that in most large corporations a formal 
means for controlling the use of computing 
services has developed. This control is usually 
maintained by the time-sharing coordinator and is 
designed to maximize the use of outside services 
by extending data processing capabilities in areas 
where needed. 

By and large, the typical survey respondent was a 
person responsible for purchasing and for control¬ 
ling his organization’s use of time-sharing and other 
outside computer services. The coordinator pro¬ 
vides individual end-users within his company with 
the interface needed to deal with outside computer 
services vendors, while maintaining control over 
spending at the organizational level. In this way, 
w end-users get the services they need within the 
context established by the corporation. 


In many respects, this position mirrors the position 
of the computer services industry itself. Just as the 
services companies translate raw computer power 
into end-user capabilities, so the time-sharing 
coordinator integrates a control function with end 
user needs, providing the corporation with the 
leverage to maximize their use of data processing 
resources. In light of this, it is not surprising that 
80% of the 104 ATSU Members surveyed are 
located at their firms’ headquarters or main offices. 

Based on the survey results, the typical ATSU 
member performs the following functions related to 
his purchasing activities: 

• Evaluates application needs and requests, 

• Evaluates potential suppliers of the needed 
services, and 

• Selects vendors to be used for a particular 
application. 

However, these activities are typically not the only 
ones performed by the ATSU member: 95% of the 
respondents indicated that they have other job 
responsibilities far beyond the purchasing of 
outside computer services. A significant number of 
the survey participants get involved in the 
purchase of other EDP related services. For 
example: 

• 50% are responsible for the purchase of software 
services including contract programming, soft¬ 
ware packages and systems design, and 

• 20% are responsible for a myriad of other 
purchases — including minicomputers, technical 
services and word processing systems. 

In addition, over half of the respondents are 
responsible for the purchase of EDP services on a 
corporate-wide basis, and less than 20% were 
concerned with activities strictly at their own 
location. These responses suggest that within most 
large corporations the purchasing of time-sharing 
and related data processing services from external 


- 9 - 





sources is a significant issue, fully warranting the 
dedication of at least one individual’s attention for 
liaison with users, control and evaluation. 

Small Companies Often Get 
Top Management Involved 

It is interesting to note that within small companies 
this issue is just as weighty. In another Quantum 
Science survey of more than 200 small businesses 
using outside processing services, the organ¬ 
ization’s President or Controller was responsible 
for the selection of the service in 55% of the cases. 
Within industries where the typical business unit is 
particularly small — e.g., law, engineering and 
accounting firms — the participation of top 
management is even more likely. 

Users Rate Key Factors in Vendor Selection 

One common role that the time-sharing coordin¬ 
ator plays is in establishing standards for evaluating 
computer services vendors and setting criteria for 
selecting new ones. How this is done and which 
factors are used is a major issue for users and 
vendors alike. The market is competitive: 50 (or 
so) companies provide time-sharing, software and 
other support services and compete for about 
two-thirds of all user dollars in these areas. 

ATSU members were asked to indicate the 
priorities they use in selecting a particular vendor 
for their organization’s use. The result: 

• The existence of proprietary software packages 
or data bases was ranked most important by 
more than one-third of the responots. The 
premium placed on such proprietary services 
reflects the growing need of large corporate 
users for efficient handling of specialized data 
processing applications. Fortunately, vendors 
are becoming increasingly aware of this need, 
with most vendors specializing in one or more 
specific application areas. 

• Vendors’ reputations rank as the next most 
important consideration. Despite the overall 


level of maturity of this industry, users are still 
wary of suppliers lacking longevity, experience 
and/or the commitment to solve problems. 

• In addition, it was no surprise that low cost 
ranked as one of the top three criteria for over 
60% of the respondents. 

Applications Overview: 

Majority Handle Administrative Tasks 

ATSU members were asked to summarize the 
types of end-user applications for which outside 
computer services are being used. As expected, 
the majority of users indicated that they used 
outside services in conjunction with general- 
administrative (G&A) and planning-support appli¬ 
cations. A more detailed rundown of responses is 
shown below: 

• Of the 60% performing G&A applications, most 
are using forecasting packages and tools; a 
significant proportion are also handling market 
research applications. 

• Nearly 55% of the respondents indicated that 
they use data base management systems; and 
almost all users take advantage of the high level 
languages like Fortran and APL offered by 
outside service companies. 

• The use of outside service companies for 
financial reporting occurs among at least 40% of 
the respondents. In contrast, industry-oriented 
applications such as manufacturing and control 
are performed by less than one-fourth of the 
respondents. 

New Hardware/Service Concept Introduced 

Further evidence of the dynamic nature of the 
computing services market is the new introduction 
by several traditional time-sharing companies of 
services tied to a small computer system on the 
user’s site, connected by telephone lines to the 
vendor’s larger computer. Referred to as integrated 
or bundled hardware/services, this approach 






allows users to benefit from the service company’s 
proven expertise and familiarity with their prob¬ 
lems, in addition to the availability of a variety of 
application software, while allowing users to exert 
more direct control over their processing. In many 
respects, an integrated hardware/service solution 
resembles a turnkey system approach. 


ATSU members expressed qualified interest in 
such systems: 


• One-fourth like the idea that a single vendor 
would provide both hardware and software on 
their location. 


• An equal number identified other attractive 
aspects, e.g., cost for computer services could 
be minimized, while specialized application 
software remained readily available. 

• But other users expressed the problem of being 
even more “locked into one vendor” by such an 
arrangement. 

• Nearly 50% use or plan to use a dedicated in- 
house system for end-user applications, and 25% 
plan to obtain such a system from a service 
vendor rather than a hardware manufacturer. 


In conclusion, ATSU members were also asked to 
rate in importance the key trends within their 
organizations that will impact future use of outside 
computer services. Here are the results: 


• Increased demand for specialized application 
programs is viewed as the most significant trend. 
One-third of the respondents rated this trend as 
number one in importance; 40% rated it second 
or third. 



The implementation of internal time-sharing 
capability by their firms was rated the most 
important trend by an additional 33% of the 
respondents. 


CORPORATE ASSOCIATE MEMBERS* 

ADP Network Services 
American Terminal Leasing 
Avco Computer Services 
Boeing Computer Services Company 
CallData Systems 

Citibank - Interactive Computing Center 
Corporate Time-Sharing Services, Inc. 
Datanetwork, Honeywell, Inc. 

G. E. Information Services Company 
Informatics - Data Services Div. 

Insco Systems Corporation 
I. P. Sharp Associates, Ltd. 

Litton Computer Services 
Martin Marietta Data Systems** 

Metrocom Inc. 

National Computer Network 
On-Line Systems, Inc. 

Quantum Science Corporation 
R.A.I.R., Inc. 

Rapidata, Inc. 

Scientific Time-Sharing Corporation 
SDC Search Service 
Sun Information Services 
Telenet Communications Corporation 
Time-Sharing Resources, Inc. 

Trendata 

United Computing Systems 

University Computing Company 

Vocal Interface 

Warner Computer Systems 

Western Union - Data Services Company 

Zeta Research 

* Previous Corporate Associate Members of ATSU 
are now shown as Corporate Associate Members 
ofACU. 

**New Member. 

Companies supplying computing products or services 
are eligible to apply for Corporate Associate Member¬ 
ship by writing to the Association. 


As a result, the computer services industry will 
undoubtedly need to keep changing to keep up 
with its customers. In fact, the vendors are 
diversifying to supply new products and services 
that suit the end-user’s needs, and this demon¬ 
strates that users are setting the pace in this 
dynamic market. 






Association of Computer Users — Chapters, Local Contacts and Special Interest Contacts 


ARKANSAS 

Gene Dugger 

Searcy — SCS Local Contact 
Harding College 
(501) 268-6161 

CALIFORNIA 

Richard Dumas 

Mountain View — TSS Local Contact 
Commodity Research Institute 
(415) 941-4646 

Gary Galan 

Newport Beach — TSS Local Contact 
Commercial Bankers Life Insurance 
(714) 833-8450 

Frederick Gallegos 
Los Angeles — TSS Local Contact 
U.S. Gen*! Accounting Office 
(213) 688-3809 

Don Hatch 

San Diego — SCS Local Contact 
Christian Mgmt. Consulting Services 
(714) 293-3200 

Jim Rigby 

Brea — SCS Local Contact 
Rodgers & Rigby, CPA’s 
(714) 990-3613 

Frank Slaton 

San Bernardino — TSS Local Contact 
California State College 
(714) 887-7293 

COLORADO 

Michael J. O’Connell 
Denver — TSS Local Contact 
Assoc, of Operating Rm. Nurses 
(303) 755-6300 

CONNECTICUT 

Frank Chew 

Greenwich — TSS Local Contact 
Amax, Inc. 

(203) 622-2824 

Charles J. Clock, Jr. 

Special Interest Contact for 
Educational Applications 
West Hartford Public Schools 
(203) 236-6081 

FLORIDA 

William A. Rousseau 

Pompano Beach — TSS Local Contact 

Alpine Engineered Products, Inc. 

(305) 781-3333 

J. L. VanGoethem 
Miami — SCS Local Contact 
Ryder System, Inc. 

(305) 593-3726 

HAWAII 

Richard Riehle 

Honolulu — SCS Local Contact 
The Printout 
(808) 536-6532 

IDAHO 

Rick Simon 

Boise — TSS Local Contact 
Morrison-Knudsen Company 
(208) 345-5000 

ILLINOIS 

* Leon Stevens 

Chicago - SCS Chairman, SCS 
and TSS Local Contact 
Standard Oil Company 
(312) 856-6689 

John A. Koziol 

Chicago — TSS & SCS Local Contact 
Continental Materials Corp. 

(312) 565-0100 






IOWA 

James E. Lewis 

Marshalltown — SCS Local Contact 
Iowa Valley Comm. College District 
(515) 752-4643 

KENTUCKY 

Clyde Jenkins 

Special Interest Contact for APL 
Humana Inc. 

(502) 589-3790 

LOUISIANA 

W. D. Landry 

Abbeville — SCS Local Contact 
Coastal Chemical Co., Inc. 

(504) 893-3862 

MARYLAND 

R. G. Korbeck 

Baltimore — TSS Local Contact 
Baltimore Gas and Electric Company 
(301) 234-6687 

MASSACHUSETTS 

* Stuart Lipoff 

Boston — TSS Local Contact and 
Special Interest Contact for 
Software Standards 
Arthur D. Little, Inc. 

(617) 864-5770 

METRO WASHINGTON, DC. 

Frank E. Rockwell 

Glen Dale — TSS Local Contact 

Astro Data Systems 

(301) 982-5996 

A. Steven Wolf 
EXT — TSS Local Contact 
U.S. General Accounting Office 
(202) 655-4000 

MICHIGAN 

J. Ben Friberg 

Grand Rapids — TSS Local Contact 
Rapidstan Inc. 

(616) 451-6682 

Tom Hunt 

Cadillac — TSS Local Contact 
Kysor Industrial Corp. 

(616) 775-4646 

* Larry Leslie 

Kalamazoo — TSS Vice-Chairman 
and Special Interest Contact for 
Time-Sharing Administrators 
Upjohn Company 
(616) 323-4000 

MINNESOTA 

L. R. Bakewell 

St. Paul — SCS Local Contact 
Real Estate Dynamics, Inc. 

(612) 698-8891 

MISSOURI 

Dann E. Kroeger 

Kansas City — SCS Local Contact 
Townsend Communications, Inc. 

(816) 454-9660 

NEW JERSEY 

Jim Fitzpatrick 
Special Interest Contact for 
Data Base Applications 
American Broadcasting Corp. 

(201) 488-2345 

Robert J. Loring 

Haddonfield — SCS Local Contact 
Cardiac Long-Term Monitoring SVC 
(609) 795-2220 

* Bennett Meyer 

Wayne — SCS Vice-Chairman, and 
Special Interest Contact for 
Data Security 
Singer-Kearfott 
(201) 256-4000 

* Council 


Samuel A. Scharff 
Englewood — SCS Local Contact 
Consulting Engineer 
(201) 569-8332 

NEW YORK 

Dr. Dina Bedi 

Special Interest Contact for 
Educational Applications 
Baruch College 
(212) 725-3196 

Terri Gendron 

Briarcliff Manor — TSS Local Contact 
Phillips Laboratories 
(914) 762-0300 

Samuel Leonard 

Elmira — TSS Local Contact 

Thatcher Glass Mfg. Co. 

(607) 737-3459 

Philip N. Sussman 

New York City — TSS & SCS Local Contact 
International Paper Company 
(212) 490-5827 

NEW YORK CITY CHAPTER 
Executive Board: 

Aram Bedrosian 
TWA 

Bion Bierer 
Bristol Myers 
Victor Bittman 

Chase Manhattan 
Charles Browning 
Phelps Dodge 
Dennis Callahan 

Goldman Sachs & Co. 

Chester Frankfeldt 
Continental Group 
Carl Heimowitz 

Harcourt Brace Jovanovich 
Alan Kornbluth 

American Express 
Susan McCain 

Morgan Guaranty 
Arthur Schneyman 
Mobil Oil 
Indira Singh 

Salomon Brothers 
Philip Sussman 

International Paper Co. 

OHIO 

Dennis Bender 

Cincinnati — TSS Local Contact 
Procter & Gamble 
(513) 562-2469 

Ed Casper 

Cleveland — TSS Chapter President 
Diamond Shamrock Corp. 

(216) 694-5566 

Howard Tureff 

Cleveland — TSS Local Contact 
Diamond Shamrock Corp. 

(216) 694-5963 

ONTARIO 

* David Wilson 

Toronto — TTS Chairman, and 
TTS and SCS Local Contact 
P.S. Ross & Partners 
(416) 363-8281 

OREGON 

Paul Gehlar 

Salem — SCS Local Contact 
Oregon Fruit Products Co. 

(503) 581-6211 

PENNSYLVANIA 

Dale Hummer 

Pittsburgh — TSS Local Contact 
Westinghouse Electric*Corp. 

(412) 273-6169 


D. T. Wu 

Philadelphia — TSS Local Contact 
DuPont De Nemours & Co. 

(215) 339-6307 

TEXAS 

Ralph N. Bussard 

Houston — TSS & SCS Local Contact 
Price Waterhouse & Company 
(713) 654-4100 

Ankarath Unni 
Dallas — TSS Local Contact 
Sun Production Company 
(214) 739-9301 

UTAH 

Melvin D. Nimer 

Salt Lake/Provo — SCS Local Contact 
McNally Mountain States Steel Company 
(801) 785-5085 

VIRGINIA 

John Hudson 

Danville — TSS & SCS Local Contact 
Dan River Inc. 

(804) 799-710i 

W. W. McChesney 
Alexandria — SCS Local Contact 
Country Legend Stores, Inc. 

(703) 370-9850 

WISCONSIN 

Anil K. Bhala 

Green Bay — SCS Local Contact 
L. D. Schreiber Cheese Co. 

(414) 437-7601 

Jack Kochie 

Racine — SCS Local Contact 
Medical Engineering 
(414) 639-7205 

David J. Ritter 

LaCrosse — SCS Local Contact 
LaCrosse Garment Mfg. Co. 

(608) 785-1400 

John J. Stewart 

Wausau — SCS Local Contact 

Van Ert Electric Co., Inc. 

(715) 845-4308 

Paul Thoppil 

Milwaukee — TSS Local Contact 
RTE Corporation 
(414) 547-1251 

Robert Whitney 

Eau Claire — SCS Local Contact 
Owen Ayres & Associates, Inc. 

(715) 834-3161 

LOCAL CONTACTS WANTED 

Become a local contact for your area. 
Your name and telephone number will be 
listed on this page in each issue of 
Interactive Computing, enabling other 
members to contact you with their 
questions. Only users, not suppliers, are 
eligible to apply by writing to the 
Association. Please specify which of the 
following Sections you would like to serve 
for: 

• Time-Sharing Section 

• Small Computer Section 

• Midi Computer Section 

• Large Computer Section 

• Distributed Processing 

Section 

• Word Processing Section 

• Home and Hobbyist Section 


Members for 1979 


The Newsletter of the Association of Computer Users 

Published every other month by the Association of Computer Users, Inc., formerly the Association of 
Time-Sharing Users and the Association of Small Computer Users, Copyright 1979, P. O. Box 9003, 
Boulder CO 80301, Telephone (303) 499-1722. Second Class postage paid at Boulder CO 80302. 




Hillel Segal, President; Stuart Lipoff, Vice President; Earl Carroll, Treasurer; Martin Neville, Secretary 
An independent non-profit association, providing a forum for the discussion of computing topics .