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GA Open License Program” Version 20 


Getting Started Guide 





Welcome to the Computer Associates (CA) Open License Program (OLP) Version 2.0 


Congratulations on your purchase of the CA OLP Solutions Kit. This document contains information about the CA OLP resources and what 
you need to get started. You will find the following resources in your customized OLP Solutions Kit: 


Welcome Letter 

CA OLP License Certificate 

Getting Started Guide 

CA OLP Overview 

Product Installation Instructions 
Registration 

Trial Installation CDs and Registration 
Information on Converting a Trial Product to a Full License 
Product Release Notes 

Product Support 

New Product Info Pack 


Table of Contents for Getting Started Guide 


CA OLP Solutions Kit - North America Edition Overview 
CA OLP License Certificate 

Product Installation 

Product Registration Procedure 

Trial Product Installation and Registration 

Converting a Trial Copy to a Licensed Product 

Product Release Notes 

Product Support 


ONO PWN > 


1) CA OLP Solutions Kit ~ Europe Edition Overview 


The OLP Solutions Kit is a portfolio of CA Workgroup and Advanced Edition products. The Kit contains CDs for the following products: 











Security Management 
noculate/T 4.53 for Windows NT and its options 


Storage Management for Windows NT 
ARCserve®!T " 6.61 for Windows NT and its options 











SurvivelT ” 4.5 for Windows NT 


ee 
Storage Management for NetWare 
ARCserve®/T 6.6 for NetWare and its options 
ges Runtime Option 0 
Storage Management for Linux 
ARCserve®IT " 6.61 for Linux and its options NEW! ee 
Help Desk Management 

Computer Based Training 
CBT - ARCserve®/T Administration Fundamentals NEW! ee 
Desktop and Server Management 
Contra 5.0forWindowsNT 0 | 
Network Management 
| NetworkiT™ 2.0 for Windows NT and its options NEW | 







Information Management 


















The Solutions Kit also contains your OLP License Certificate and additional information about the Open License Program. Product 
documentation is also included as part of each product CD. 


Most products contained on these CDs install as trial copy versions. These trial copies allow you to explore and evaluate the features and 
capabilities of each product. Each trial copy version supports all product features and is fully functional for ten (10) days. You can also 
register to extend the term of the trial to thirty (30) days. Please see the Trial Product Installation and Registration section (#5) below for 
information on extending trial copies to the thirty (30) days period. When you decide to purchase any ofthese products, you will be issued a 
new OLP License Certificate with a permanent Registration ID. All you need to do is re-register the product with this ID. The product does not 
have to be re-installed or re-configured. With a valid registered key code, the product installs as a fully licensed product. Simply follow the 
instructions listed in the Product Registration Procedure section to obtain registered key codes for all of your licensed products. 


Please note: Installing a product without first property licensing it from CA is a breach of your Open License Program Conditions of Use, an 
infringement of CA’s intellectual property rights, and is grounds for CA's termination of your license and your right to use CA's software. 


2) CA OLP License Certificate 


The OLP License Certificate gives you the right to copy products purchased through the Open License Program in the exact quantity 
ordered. The OLP License Certificate contains the following information: 


A unique license number 

A list of the products licensed 

Information necessary to unlock the products 

OLP License Certificate “Registration IDs Conditions of Use” (described on the reverse side of the document) 


After product installation and registration, the OLP License Certificate should be kept in a safe and accessible place. The license number 
documented on the OLP License Certificate is required for all reorders. 


3) Product Installation 


To get started, insert the appropriate product CD into your CD-ROM drive. For most products the CD should automatically launch. If it does 
not, manually run setup.exe from the CD. Otherwise, select the product to install from the product selector. 








Product Install from CD labeled 


| StorageManagementforWindowsNT | 
ARCserve®/T Workgroup/Advanced Edition Version Francaise 
A 


















RCserve®/T ” Workgroup/Advanced Edition Deutsche Version 


ARCserve®IT" Client Agents for UNIX ARCserve°/T UNIX Client Agents 
SurvivelT 4.5 for Windows NT SurvivelT Advanced Edition 
Storage Management for NetWare À 
ARCserve®IT" 6.6 for NetWare and its options ARCserve® IT" for NetWare 
EEE ee 
D ee ae 
ARCserve®!T 6.61 for Linux and its options ARCserve®IT Advanced Edition for Linux 
ee ee ee RE 
Computer Based Training a 
CBT - ARCserve®/T Administration Fundamentals ARCserve®/T Computer Based Training 
CBT - ARCserve®IT” Advanced Administration For Windows NT ARCserve®IT" Computer Based Training 
CBT - ARCserve®/T Advanced Administration for NetWare ARCserve°/T Computer Based Training 
|SecurityManagement, | 
InoculatelT "4.53 for Windows NT and its options Inoculate/T " Workgroup/Advanced Edition 
Inoculate/T ” 4.5 for NetWare Inoculate/T for NetWare 
Guard/T 1.01 for Windows NT Guard/T" Workgroup Edition 










Storage Management for Linux 






Product install from CD labeled 
Desktop and Server Management 
Aim/T 3.0 for Windows NT Aim/T Workgroup Edition 










Control/7” Advanced Edition 

Control/T © Workgroup/Advanced Editions Edition francaise 

ee ee SE 

|InformationManagement 
Ingres” II Developer Option 4.0 

Ingres® Il OpenROAD Runtime Option 





oul 
CYCI 









| 
Network Management a vunnssnnC OIDs OUIUnUUAOPUIE PUES 
Double/T” 1.06 for Windows NT Double/T”” Workgroup Edition 


Network/T 2.0 for Windows NT NetworkiT Advanced Edition for Windows NT 
Network/T 2.0 Options for Windows NT Network/T Advanced Edition Option Pack 


Te VE 
Help Desk Management ee 
Service/T 4.32 for Windows NT Servicel7? Workgroup Edition 










4) Product Registration Procedure 


(A) Full Product Key Code appears on License Certificate 

Full License key codes for products marked with a check box in the “Full Product Key Code appears on License Certificate” column in 
the list below can be found on the OLP License Certificate located in the Solutions Kit. You will be prompted for the product key code during 
instailation. The key code unlocks the program and allows you to complete the process. 


(B) Retrieve Full Product License File with Register/T 

Products denoted with a check box in the “Retrieve Full Product License File with Register/T ” column in the list below require a 
registration process. Each of these products will function normally for a 10-day trial period allowing you time to register the product. 
Without a Registered Key code, this software will STOP working 10 days after installation. 


Included in the OLP Solutions Kit is Register/T , a simple program that expedites the registration process. Run Regit.exe found on the 
Register/7 CD and not the Register/T program that may be found in the Windows Start/Programs menu. If you are installing a French or 
German Product, please run Regit.exe from that CD. You will find the Registration ID for the product you have licensed on your Open 
License Program License Certificate. 


Please Note: If you are upgrading to either ARCserve®/T French or German, or any French or German ARCserve/T Options, you will need to 
use the CDs labeled ARCservelT Upgrade - French or ARCserve/T Upgrade — German. 















(A) (2) 
Product Retrieve Full Product License File Full Product Key Code appears on 
with Register)” _ License Certificate 


| Storage Management for Windows NT 
| ARCserve®IT" 6.61 for Windows NT and its options =| a] 
| ARCserve®IT” 6.61 for Windows NT and its options Frech] 
| ARCserve®IT" 6.61 for Windows NT and its options~German | 
| ARCserve”T" Client Agents for UNIX 
NER RS En 
À 
rns 
| 






SurvivelT ” 4.5 for Windows NT 


Storage Management for NetWare 


ARCserve®/T " 6.6 for NetWare and its options 
























(A) (B) 
Retrieve Full Product License File Full Product Key Code appears on 
with Register/T" License Certificate 


Product 


Storage Management for Linux 
ARCserve®IT" 6.61 for Linux and its options 
| 

Computer Based Training 

CBT - ARCserve®/T" Administration Fundamentals 

CBT - ARCserve®IT" Advanced Administration For Windows NT 





















| 


CBT - ARCserve®IT” Advanced Administration for NetWare 
Inoculate/T 4.53 for Windows NT and its options 


Inoculate/T” 4.5 for NetWare 
Guard/T 1.01 for Windows NT 
Re ee 


Desktop and Server Management 
Aim/T" 3.0 for Windows NT 
Control/T” 5.0 for Windows NT 


Control/T” 4.6 for Windows NT - French 

Ship/T”” 2.0 for Windows NT 
ee ee 

Network Management 

Double/T 1.06 for Windows NT * 

Network/T” 2.0 for Windows NT and its options 

Information Management 

Ingres II 2.0 

Ingres” Il Developer Option 4.0 

ingres® Il Runtime Option 4.0 

Jasmine® 1.21 
| 

Help Desk Management 

ServicelT 4.32 for Windows NT 
En 


Each individual product requires its own unique License File. Please follow these simple steps to obtain a License File for each product. 












Note for Control/T” : Licensing of Control/T is centrally handled by the Control/T Manager. Your OLP License Certificate in this Solutions 
Kit identifies: 


= Number of Host/Viewer Agents licensed 
= Serial Number 
= Registration ID 


To properly license Control/T” apply the Registration ID to the Control/T Manager machine. Once the registration process is completed, the 
Host/Viewer agents are automatically registered. You do not need to perform registration at each of the Host/Viewer Agent machines. 


The Host/Viewer Agent count on your Control/T Manager machine is cumulative. If you register “25 Host/Viewer Agents” Registration ID and 
then register a “100 Host/Viewer Agents” Registration ID, a total of 125 Host/Viewer Agents are licensed on the Control/T Manager machine. 


Note for Inoculate/7” : The Inoculate/T server centrally handles licensing of the Inoculate/T clients. Your OLP License Certificate in this 
Solutions Kit identifies: 


= Number of clients available for licensing 
= Serial Number 
= Registration ID 


To register your Inoculate/T clients: 


1. Use the Windows NT Explorer and run the Regit.exe program directly from the Register/T CD. 
2. Follow the instructions below for registering and supply the Client Pack Registration ID when prompted. This will register the total 


number of clients available for licensing through this Client Pack. 

3. Install the Inoculate/T client on your client machines. You do not have to run Register/T on each of the client machines. 
The Inoculate/T client count on your Inoculate/T server is cumulative. If you register a “25 Client Pack” Registration ID and then register 
a ‘50 Client Pack” Registration ID, your Inoculate/T server can connect up to 75 Inoculate/T clients. 


Please note: You must run Register/ T from the CD labeled Register/T unless installing a French or German 
Product. If you are installing a French or German Product, please run Register/7 from that CD. 


Computer Associates 
License File Creation and Product Registration Procedure 


Registered users are eligible to receive: 
e Future free or discounted upgrades of new versions of the product; 
e Standard CA technical support as outlined in http://support.ca.com ; and 
e Advance notification of new features or products. 


Please follow these simple steps to generate the License File and to register the product. 


Important Note: 

e If you have purchased any of the CBT Courses, Register/7” will automatically launch during the product installation. 

e Ifyou are using the ARCserve®/7” Windows 2000 Product Support CD, please follow the directions on the CD Sleeve. 

e To register ARCserve?/7” for Linux, please follow the instructions on the insert enclosed with the ARCserve®/7” for Linux 
CD. 


Step 1: Gather Registration Information 


Existing Customers: 
If you have previously used Register/T to register a CA product and know your CA Customer Identification 
Number and the matching Zip Code, please make a note of them here and proceed to Step 2. 


Customer Identification Number: Zip Code: 


New Customers: 
Please be sure to have the following information available before you proceed: 


N Your Name V Postal Code 
N Company N Country 

V Address V Telephone 
N City N Fax 

N State 


Step 2: Locate the Product Registration ID Number 


Please locate the 16-digit Registration ID Number located on your Open License Certificate. 
Write this number in the space provided below. You will need this number to complete the 
registration process. 


Registration ID No.: 


jr C—___ SS ee ee 


Step 3: Obtain/Specify Customer ID and Generate License File 


Although Register/T” is a very powerful tool allowing different methods of registration, the 
following steps represent the most basic method: registering online using the Internet. If you decide 
to use another method such as registration by phone and e-mail, please refer to the online Help. 


3.1. Please run Regit.exe located in the main (root) directory of the enclosed RegisterJ7 CD or 
the respective French or German CD. 


3.2: The Register/T Wizard appears. If you want to register at a later time, select Register 
Later, click Next, and follow the instructions to enter your Registration ID to generate the 
License File. You need to perform this step to generate the License File for each product 
you have installed. This completes the License File generation process. However, it is 
strongly recommended that you register each product in the near future as outlined 
here. 


3.3. If you do want to register, but you do not have your Customer ID and the matching 
Zip/Postal Code, please skip to step 3.4. Otherwise, please select Register Now and click 
Next. Then, select View/Edit Customer ID and click Next. You will see the Customer ID 
field and the Zip/Postal Code field. Edit these two fields using your assigned Customer ID 
and Zip/Postal Code, and click Next. Skip to step 3.5. 


3.4. If you do not have your Customer ID and the matching Zip/Postal Code, select Get 
Customer ID By Internet, click Next, and follow instructions on the screens to enter your 
customer information (refer to Step 1) and to obtain the Customer ID. 


3.5. At this point, you have successfully obtained/entered the Customer ID and its matching 
Postal Code. Select Online Express and click Next. Select the product you wish to 
register from the list. Enter your 16-digit Registration ID Number (refer to Step 2) ın the 
Registration ID field and click Add. Repeat this step for each of the products you want to 
register. When finished, click Next. You will see a series of messages reporting on the 
registration progress. Upon completion, Register/ I automatically generates the 
appropriate license file for the registered products. Click Next and then Finish to exit 


This concludes the Product Registration process. Thank you. 


5) Trial Product Installation and Registration 


(A) Trial Product Availability 

Most products install as trial copies. Please see the table below for the availability of a product's trial CD. If there is a 
check (#1 ) in the “Trial Product Availability” column (i), you can evaluate the product for up to 30 days. Otherwise, 
there is no trial product available presently. 


(B) Retrieve Trial Product License File with Register/T 

Some products require you to register the trial product in order to extend the trial period from the original 10 days. If 
there is a check (MI ) in the “Retrieve Trial product License File with Register/T’ column { if), then you should simply 
run Regit.exe, from the enclosed Register/T CD or respective French/German CD, and use the associated Trial Product 
Registration ID for the product from the table below. 

Note: ARCserve®IT” Trial Product Registration IDs are valid for all languages. 


Retrieve Trial Trial Product 
Trial Product Registration ID for 
Product License File Retrieving Trial 


Product Availability with Product License 
Register/T File with 
(if)  Register/T 
RE 
2 












Storage Management for Windows NT 


ARCserve®IT" 6.61 Workgroup Edition for Windows NT 
u 
ARCserve®!T 6.61 Workgroup/Advanced Edition RAID Option for Windows NT 
ARCserve®!T 6.61 Workgroup/Advanced Edition Image Option for Windows NT 
ARCserve®IT" 6.61 Advanced Edition Tape Library Option for Windows NT 















Retrieve Trial Trial Product 


Trial Product Registration ID for 
Product License File Retrieving Trial 






Product 





ARCserve®IT” 6.61 Advanced Edition Client Agent for OS/2 
ARCserve®/T ” 6.61 Advanced Edition Client Agent for NetWare 
ARCserve®IT "6.61 Advanced Edition Client Agent for UNIX 


ARCserve®/T 6.61 Advanced Edition Data Migration Agent 
ARCserve” IT" Client Agents for UNIX 1260350361470567 
nimary: 
9515865013925093 
Secondary: 


Availability with Product License 
(i) Register/T” File with 
(ii) Register{T” 

ARCserve®/T” 6.61 Advanced Edition Optical Library Option for Windows NT | BW | M | 8937027038147204 
ee 6.61 Workgroup/Advanced Edition Disaster Recovery Option for 1160730361470507 
ARCserve®/T” 6.61 Advanced Edition Replication Option for Windows NT 2271741472581638 
ARCserve®IT” 6.61 Advanced Edition Data Migration Option for Windows NT | M | M | 7826916927036183 
ARCserve®/T" 6.61 Advanced Edition Enterprise Library Option for WindowsNT | ™ | M | 5504474705814951 

® a . 
ARCserve®/T 6.61 Workgroup/Advanced Edition Backup Agent for Microsoft CIE 8837707038 147214 
Exchange for Windows NT 

® Mr 
ARCserve® IT" 6.61 Workgroup/Advanced Edition Backup Agent for Backup Agent CRE D 
for Oracle for Windows NT 

® sus ; 
ARCserve IT 6.61 Workgroup/Advanced Edition Backup Agent for Microsoft SQL i 7826216927036153 
for Windows NT 

® aa , 
ARCserve IT” 6.61 Workgroup/Advanced Edition Backup Agent for Informix for 7826716927036103 
Windows NT 

® de 
ARCserve IT” 6.61 Workgroup/Advanced Edition Backup Agent for Lotus Notes for 2971441472581668 
Windows NT 

® 24: : 
nn ‘4 6.61 Workgroup/Advanced Edition Backup Agent for Open Files for 8937027038147204 
ARCserve®/T" 6.61 Workgroup/Advanced Edition Client Agent for Macintosh CS ES 

| 4M | m | 1260350361470567 | 
Primary 


SurvivelT 4.5 for Windows NT 


3959509557369437 










Storage Management for NetWare 

ARCserve®/T " 6.6 for NetWare and its options 

Storage Management for Linux 

ARCserve®/T 6.61 Advanced Edition for Linux 

ARCserve®IT" 6.61 Advanced Edition Tape Library Option for Linux 


M 7726696927036193 


8937227038147284 


Computer Based Training 
CBT - ARCserve®/T © Administration Fundamentals 
CBT - ARCserve®IT” Advanced Administration For Windows NT 


CBT - ARCserve®IT” Advanced Administration for NetWare 






7 
InoculatelT 4.53 Workgroup Edition for Windows NT 


Inoculate/7”” 4.53 Advanced Edition for Windows NT 
Inoculate/T ” 4.53 Workgroup/Advanced Edition Client Agents 


6615385816925092 
5604694705814951 
7826016927036173 
7726696927036193 


3382952583692749 


Inoculate/T 4.53 Workgroup/Advanced Edition Lotus Notes Option for Windows NT 


Inocuiate/T 4.53 Workgroup/Advanced Edition Microsoft Exchange Option for 
Windows NT 


Inoculate/T ” 4.5 for NetWare 


Guard/T 1.01 for Windows NT 







5504874709814962 


Retrieve Trial Trial Product 
Trial Product Registration ID for 
Product License File Retrieving Trial 












Product 





PETE A with Product License 
(i) RegisterlT File with 
(ii) Register{T” 


Desktop and Server Management 

Aim/T” 3.0 for Windows NT 

Control/T” 5.0 Advanced Edition for Windows NT 
Control/T” 4.6 Workgroup Edition for Windows NT 
Control/T” 4.6 Advanced Edition for Windows NT 
Ship/T 2.0 for Windows NT 


4493563698703861 
8737587029147205 
3382852583692759 
5504174705814981 
6615785910925093 


Network Management 

Double/T ” 1.06 for Windows NT 

Network/T” 2.0 Advanced Edition for Windows NT 
Network/T” 2.0 Switch Management Option 
Network/7 2.0 ATM Management Option 
Network/T 2.0 Frame Relay Option 

Network/T 2.0 Network Access Policy Option 
Network/T 2.0 Response Probe Option 
Network/7 2.0 Application Response Option Manager 
Network/T 2.0 Application Response Option Agent 
Network/T 2.0 SNA Manager Option 

Network/T 2.0 DECnet Management Option 
Network/T 2.0 SuperPing Path Doctor Option 


0059629254369437 
99487 10258258306 
7726998022036174 
7726698038036134 
3282634688692760 
3282734688692750 
0059621355369497 

515367911925083 
382654682692740 
8837309132147275 
8737789133147205 
9948110243258326 


Information Management 
Ingres® Il 2.0 

Ingres® Il Developer Option 4.0 
Ingres® II Runtime Option 4.0 
Jasmine® 1.21 





Help Desk Management 


ServicelT ” 4.32 for Windows NT 2271641481581639 





6) Converting a Trial Copy to a Licensed Product 


When you have decided to purchase a license for the Workgroup/Advanced Edition product that you have tried, converting 
the tnal software to a fully licensed product is easy and does not require reinstallation. 


Locate the trial software in the matrix below and follow the instructions for converting the trial to a licensed product. 


Converting a Trial 
Trial Product Availability Copy to a Licensed 






Product 





Product 
Storage Management for Windows NT rr D 
ARCserve®IT” 6.61 for Windows NT and its options Re-Register/T 
ARCserve®/T Client Agents for UNIX PNA 
SurvivelT “ 4.5 for Windows NT ee | cc 
| 
Storage Management for NetWare ee | 
ARCserve®!T 6.6 for NetWare and its options N 
er | 
Storage Management for Linux EN eee 
ARCserve®/T 6.61 for Linux and its options M | Web Registration 
BE Ve DE 


Converting a Trial 
Product Trial Product Availability Copy to a Licensed 
Product 
Computer Based Traininc 
CBT - ARCserve®/T" Administration Fundamentals 
CBT - ARCserve®/T Advanced Administration For Windows NT 
CBT - ARCserve®/T Advanced Administration for NetWare 


Security Management 








|ComputerBasedTraining 9 | 
| CBT - ARCserve®/T”" Administration Fundamentals | CT 
| CBT -ARCserve®/T" Advanced Administration For WindowsNT ae 
à 
| Security Management | 
InoculatelT "4.53 for Windows NT Re-Register/T 
Inoculate/T” 4.53 Workgroup/Advanced Edition Client Agents Re-Register!T 
InoculatelT 4.53 Workgroup/Advanced Edition Lotus Option for Windows NT Re-Register!T 
Inoculate/T 4.53 Workgroup/Advanced Microsoft Exchange Option for Re-Register!T 
Windows NT 
Inoculate/T 4.5 for NetWare NA 
Guard/7” 1.01 for Windows NT Re-Register/T 
nt RE DRE D 
Desktop and Server Management nl 
Aim/T” 3.0 for Windows NT Re-Register/T 
Controli7 5.0 for Windows NT Re-Register!T 
Ship/T”” 2.0 for Windows NT Re-Register/T 
EEE | EEE 
Network Management NS RE 
Double/T” 1.06 for Windows NT Re-Register!T 
Network/T 2.0 for Windows NT and its options Re-Register!T 
ee VE 
Information Management | 
Ingres ® II 2.0 NA 
Ingres® Il Developer Option 4.0 DENE N/A 
Ingres® Il Runtime Option 4.0 NA 
Jasmine® 1.21 NA 
RS RE BEE 
Help Desk Management es 
ServicelT ” 4.32 for Windows NT Re-Register!T 
ES RS In. 





Note: Re-Register/T 

For product trials where a Registration ID was supplied, simply purchase and obtain the Registration ID of the product, 
and re-run Register/T to convert your trial copy software into a full licensed product. Follow the procedure documented 
in the Product Registration Procedures section of this document to run Register/T ". 


7) Product Release Notes 


Guard/T Workgroup Edition runs on Windows NT 4.0. We are pleased to offer a version of this product to users of 
Windows NT 3.51 at no cost. If you would like Windows NT 3.51 support, please download the software from our 


web site at http://support.ca.com. 


ServicelT’ was formally known as the software product “Professional Help Desk”. The Workgroup Edition product 
contained in this package runs on Windows NT 4.0. We are pleased to offer a version of this product to users of 
Windows NT 3.51 at no cost. If you would like Windows NT 3.51 support, please download the software from our 


web site at http://support.ca.com. 


ARCserve®IT" for NetWare & Options. The following components have support for NetWare 5.1: 
ARCservelT 6.6 for NetWare and ARCservelT 6.6 for NetWare Tape Library Option. 


The following components have support for NetWare 5.0: 
ARCservelT 6.6 for NetWare, ARCservelT 6.6 for NetWare Backup Agent for Open Files, ARCserve/T 6.6 for NetWare 
Enterprise Library Option, ARCservelT 6.6 for NetWare Tape Library Option, ARCservelT 6.6 for NetWare RAID 


Option, ARCserve/T 6.6 Backup Agent for Novell GroupWise for NetWare, and ARCserve/T 6.6 for NetWare Client 
Push Agent for NetWare. Other ARCserve/T options do not currently support NetWare 5.0. Please check 
www.ca.com for future updates for NetWare 5.0 support. 


8) Product Support 


If you require additional product information or support, a complete listing of phone numbers can be found by accessing 
the CA website at http://support.ca.com. 


(AOMPUTER® For assistance and Information on OLP- 
ISSOCIATES Contact your local GA office 


Software superior by design. Visit WWW ca com/olp/ 


All product names referenced herein are trademarks, logos, service marks or trade names of their respective companies. 
© 2000 Computer Associates International, Inc., One Computer Associates Plaza, Islandia, NY 11788-7000 INS02120128E