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Poster: JasonB-SF Date: Nov 16, 2020 10:32am
Forum: general Subject: Re: The donation web page did not direct me to Paypal

Hi, what operating system/browser were you using when you tried to donate?

One thing you can check is if your browser is blocking popup windows. PayPal opens a new browser window and some browsers block them.

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Poster: rlx Date: Nov 17, 2020 3:24pm
Forum: general Subject: Re: The donation web page did not direct me to Paypal

I am on Linux/Firefox and I have been using that combination for years with Paypal.

I typically get transferred to the Paypal website where I complete the transaction. Then I get a cpmfirmation email from Paypal.

In this case I didn't receive any email from Paypal. I logged to my Paypal account and there was no transaction with archive.org.

I might have pressed the wrong button though since the way archive.org does it is quite different from what I am used to. So I tried again and I feel I get transferred to Paypal in a popup window but the interface is different from what I am used to. Paypal should ask for my password and it didn't. Then there are a few questions asking why I donated and then back to archive.org.

A few days later I got a thank-you email from archive.org but Paypal didn't pay anything.

I have been using Paypal for almost 10 years already so I feel I pretty well know how to use it so I am confused at this point.

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Poster: rlx Date: Nov 17, 2020 4:29pm
Forum: general Subject: Re: The donation web page did not direct me to Paypal

I confirm that the transaction completed successfully the second time I tried. Everything looks fine now.