tv BOS Government Audits and Oversight Committee SFGTV May 20, 2021 6:00pm-12:01am PDT
good morning. this meeting will come to order welcome to the mail 20, 2021, government audit and oversight committee. i am joined by supervisor mandelman and soon to be joined by our vice chair connie chan. the community clerk is john chan and i also want to thank sfgov tv for staffing this meeting. mr. clerk, do you have any announcements?
>> clerk: yes, thank you, mr. chair. the board of supervisors legislate ichamber and committee room are closed. this precaution is taken pursuant to all federal state and local orders. committee members are attending this meeting via video conference. public comment will be available for each item on today's agenda. both san francisco cable channel 26 and sfgovtv.org are streaming the public comment call-in number across the screen at this time. your opportunity to speak and provide your comments during any of today's public comment period will be available to you via phone by dialling (415) 655-0001. once you're connected and prompted enter the meeting id for today's meeting which is 187 038 5484. following that, press pound twice to be connected to the meeting. when you're connected, you will hear the meeting discussion,
but your line will be muted and in listening mode only. when your item of interest comes up on the agenda for today dial star followed by 3 to be added to the speaker line. a system prompt will indicate that you have raised your hand. please wait until the system indicates you have been unmuted and you may begin your comments. best practices are to call from a quiet location, to speak clearly and slowly, and to turn down your television, your radio, your streaming device or whatever technology you're using to listen to the meeting. alternatively, if you have written public comment you may submit that in several ways. one of them would be by e-mailing me. i'm the clerk of the government audit my name is john carol. john.carroll@sfgov. or you can send your written
comments via posts to our office in city hall. the clerk's office is room 244. city hall 1 dr. carl b. goodman place. in partnership with o.c.o., we have interpreters available for public comment that may come in for speakers of spanish and chinese. we have arturo costenza and agnes lee on the line. agnes, can you start us off and provide any listeners the instructions for providing public comment in chinese. >> yes. >> translator: [speaking chinese]
chan as well and i just want to thank mr. costenza and ms. lee for all of their hard work and, mr. clerk, if you could please call the first four items together. >> clerk: agenda item number one is a resolution authorizing the mayor's office of housing and community development on behalf of the city and county to execute a grant application on housing community development of housing and community development affordable. there's a 124-unit 100% affordable housing project located north of ocean avenue west of city college east of westbrook park neighborhood and south of
>> chairman: thank you, mr. clerk. and, before we turn to the mayor's office of housing and community development for presentations on these items, i believe we are joined by our colleague supervisor melgar who would like to speak to one or more of these items. supervisor melgar welcome to the gao committee and the floor is yours. >> supervisor melgar: thank you so much chair preston. i'm here in support of the first item on your agenda which is in my district. it is an application by jointly by bridge housing for funding the two things that i'm most passionate in the world which is affordable housing and we do see our greenhouse gas emissions to positively affect climate change or rebirth climate change.
and so these things are very important and i'm so grateful that they had the foresight to apply for this funding to do both improvements in our infrastructure so i'm just here to, you know, thank you for considering these items for putting it on as a committee report for a collective effort to build affordable housing and also bring down greenhouse gas emissions. thank you so much many for allowing me to speak in favor of this application. >> chairman: thank you, supervisor melgar. and today, we are joined by sarah moral of the mayor's
office of housing and community development who will be presenting on these items. the floor is yours. >> clerk: mr. chair, sarah emerald is connected to the call and did test her mic. here she is. >> sorry about that. good morning supervisors, chair preston. my name is sarah emerald. resolutions to assume my ability and to apply for funds for the california department of commonly referred to as ahsc. affordable housing located at the balboa reservoir known as sunnidale block 3a. 90 units of affordable housing
located alternate sunnidale known as block 3b and 112 units reserved for people with disbilities also known as the kelsey. the land preservation projected known more generally as cap and trade funding. the projects will be submitting joint applications with the city. for each project, the ahsc award is broken up to three projects. the second is a grant award to go towards transportation improvements towards greenhouse gas production.
and another $10.85 million for transportation related projects. the housing award is expected to be $2.4 million and another $7 million in transportation related infrastructure project and for the kelsey, the sponsor mostly will apply for up to $20 million for affordable housing funds and another $10 million for transportation related projects. the application for the project will be held jointly and liable for the completion of the project. this means that both parties are completed for the entire project and either party may need to take additional steps to have the housing portion completed. thank you for your consideration of the resolution to apply for these critical sources of funding. the teams are working to complete the funding
applications by the deadline of june 8th, 2021. this concludes staff's presentation. we ask for this committee support and to recommend these items as a committee report to the board. the sponsors are available to answer any questions you might have currently. >> clerk: mr. chair, your mic is muted. >> chairman: sorry about that. thank you ms. amaral for your presentation and i share supervisor melgar's sentiments and excited to see this amount of affordable housing applications for i think all these four items together over 400 units of affordable housing. so unless my colleagues have some questions, and seeing no one on the roster, mr. clerk, let's move to public comment on
these items. >> clerk: thank you, mr. chair. we're working with jim smith, the department of technology who's bringing us our public comment callers. for those watching a meeting on cable channel 26 or streaming through sfgovtv.org. if you wish to speak on these four items, please call in by following the instructions displayed on your screen by dialling (415) 655-0001. then enter the id 187 038 5484 then press pound and pound again followed by star 3 to speak. >> we have no callers on the line. >> chairman: thank you, mr. clerk. so seeing no public commentors. public comment is now closed
and seeing no questions or comments from colleagues. i want to thank mohcd for bringing these items. sending items 1 through 4 with positive recommendation for our up coming board meeting. mr. clerk, please call the roll. >> clerk: on the items 1 through 4 be recommended to the full board, ral ral [roll call] there are three ayes. >> chairman: so the motion passes unanimously. mr. clerk, please call item 5. >> clerk: agenda item number 5 is a hearing to discuss san francisco airport food services contractor skychef's
noncompliance with the airport ordinance. call 61545560001 enter 1870835484. then press star to enter the queue to speak for this item. >> chairman: thank you, mr. clerk, and thank you supervisor mandelman for bringing this forward. supervisor mandelman. >> supervisor mandelman: thank you, chair preston, for allowing us to hold this hearing today. we are going to discuss egregious violations of the healthy airport ordinance which i authorized with super walton and which this board unanimously passed last november. the healthy ordinance thousands
of airport workers and food prep workers. this ordinance means that the first time families can or legally should be accessing quality health care that would previously require for most expensive to afford. as many as 300 workers employed by catering services skychef are still without health care. my office has learned that skychef, a contractor that provides food catering services for airlines is attempting to avoid compliance with the law by moving 60% of its workers out of sfo down to their san jose facility. united air local two which represents hundreds of workers employed by skychef estimates that as many as 300 food workers including dish washers, cold prep workers and cooks have their jobs move are being
denied the same family health care benefit that their sfo counter parts have. the corporation as wealthy as skychef would use the familiar run away shop tactic to evade hard worker protection laws is wrong and it is also illegal. skychef's actions are all the more troubling in light of the recent news for america representing united states' largest airline has filed a lawsuit against the city. too many wealthy corporations would rather spend money on expensive lawsuits and costly ballot measures and even on ending their entire operation in the case of skychef than simply give workers the basic
rights and protection they have earned and deserve. and after a year in which workers have suffered more than ever while the airline industry has received an unparalleled $96 million in taxpayer bail-out money and skychef itself has received $370 million, skychef's actions are shameful. today, we will hear from the office of labor and enforcement on the nature of the complaint against skychef and the investigation initiated by olse in response and we will also hear from a skychef's worker local number 2 before we open it up to public comment. i want to thank local 2 for keeping up this fight. i want to thank my cosponsor president walton for his steadfast support and partnership throughout, and i want to thank my colleagues on the board who i think have been unanimously supportive of this.
so i think, first, we'll be hearing from our olse director pat mulligan. is pat here? >> yes. thank you, supervisor mandelman, and supervisor preston. olce has initiated an investigation. with san francisco's health care accountability amendment. as well as the minimum compensation ordinance against skychef. we have initiated the investigation. notice of investigation went out on april 16th. during that time, they have not fully cooperated with our investigation. we have issued of notice of violation for failure to cooperate with our investigation. we are undeterred and are still moving forward with an investigation regardless and we'll be making findings sometime in the near future.
>> supervisor mandelman: thank you, director mulligan. given your office is charged with investigating enforcement of san francisco's labor laws, does olec? >> yeah. it is the position of our office that they are bound by the healthy airport ordinance and the minimum compensation ordinance as well as their facility in while they are providing services for the international airport. >> supervisor mandelman: can you just go over how the complaint was filed in april. >> in april. a notice went out on the 16th which back dated by about a
month period and the period shortly following the implementation of healthy airport ordinance. if we have reason to believe there are ongoing violations, we have reasonable discretion to investigate the timeline of that audit. our primary role is first to get an employer into compliance with san francisco labor laws and then seek restitution for workers. >> supervisor mandelman: all right. thank you, director mulligan. and, i don't know if anyone else has questions for you about this. i know you were limited in what you can share with us about an ongoing investigation. >> i did just have a quick question just to the extent can you just elaborate on the failure to cooperate but
concerned to hear in addition to the potential failure to comply with the ordinances it sounds like not your words by mine some kind of refusal to cooperate. can you be more specific about that. >> sure. consistent with our investigations for our office is two primary elements. two, we would request primary site visits to examine the nature of the work and also allow our staff to see the workers. we have been denied access to the facility nor have we received payroll documents for workers. >> yeah, sorry. and then with a violation
notice we have failure to adhere to the requirements of the healthy airport around nants. >> supervisor mandelman: thank you for clarifying and we are joined by supervisor haney. supervisor haney, the floor is yours. >> supervisor haney: thank you chair preston and supervisor mandelman, and walton for bringing this forward. what are some of the recourse we have for failure to cooperate i mean if you are doing an investigation and there's information that you need to come to a conclusion, how do you respond when there's failure to cooperate? >>. >> thank you for the question. there's a penalty provision in
the legislation. that being said, we will still conduct an audit given what information that we can acquire through independent worker documents and if the employer at that time wants to agree with the findings, they are afforded due process and they can file a formal appeal as they can around a notice for failure to cooperate. so, we will still conduct audits and have a formal investigation and findings we'd be better supported with proper access, but it's not uncommon in the absence of those items. >> got it, and i do think this is incredibly concerning and
shameful behavior both what seems to be happening in failing to comply with the ordinance and failing to comply with the investigation. what and i don't know if there's somebody from the airport here or if that's going to be part of the presentation, but what are the consequences of this for their continuing ability to contract with the city? are there any, you know, specific consequences or penalties if a contractor is violating our laws in this way. the discretion. >> you know, office of labor standards enforcement works very closely with san francisco international airport, they support our office financially and otherwise and relying on us
for purpose of this investigation. i believe they're waiting for us to respond to them with formal findings of the investigation and then at their discretion can take action at that time. >> supervisor haney: and they have the authority to continue to contract or not with this particular company? >> that would be a question that's posed to the airport or the city attorney's office. >> supervisor haney: got it. thank you for your work and i appreciate the investigation and please continue. this is deeply concerning and folks should abide by our laws and when they don't it has incredible impacts on their employees and our residents. so thank you for being here and thanks again supervisor mandelman and walton. thanks, chair preston.
>> chairman: and we are also joined by president walton. thank you, president walton, for cosponsoring this and i see you may have some comments as well. >> president walton: thank you so much chair preston and supervisor mandelman for standing on top of this with all the employers. i don't have any questions because supervisor haney asked my questions, but i do just want to state we have the body of the board of supervisors and the city are going to do everything in our power to make sure that not only this company to not only follow the law if we can and supervisor haney
alluded to this and we're going to follow up with the airport even if that means discontinuing business and we have to make sure that we pass laws, that they are adhered to. thank you supervisor mandelman and thank you chair preston. >> chairman: thank you, president walton, and i just want to really echo the comments and also note that at a crowded time with dozens of requests for hearing time that we are hearing this quickly in g.a.o. also is a reflection that this committee wants to stay on top of this and first out what steps we can take to ensure compliance. so, thank you, supervisor mandelman and president walton, for your leadership on this. i understand supervisor mandelman, we have another presenter from local 2 and i just would like to her and any of our speakers that we have a
10-minute time limit on presentations at g.a.o. >> thank you, mr. president. is she here? >> yes. i am here. good morning everyone. my name is linda pardo and i'm workers of the l.s.g. skychef on behalf of myself. i am here to give a testimony and working at l.s.g. for three years, it was to prepare cold foods in the airlines. it's a very hard job because i have to work in a cooler with 38 degrees farenheit and i stand on my feet all day long. i'm really wanting to go back to work at skychef because without my job, i cannot pay or afford to pay my expenses like my rent and all other bills.
we want to go back to work, but we want to go back with an affordable health care and that's more important to us. the insurance at the skychef is so expensive. i have to pay $250 a month and then $60 every time i visit my doctor, every time i visit my physical therapy, ever time i visit the ear, nose, and throat, and i only make $18.16 per hour and i cannot afford all these bills. i've been working on my feet every day in the cooler at this 38 degrees. now, i need physical therapy for my knees, but i cannot afford it without a good health insurance. many of my co-workers have little ones, newborn babies. them too, they need an affordable health care for
their family. my co-workers and i feel so betrayed that the skychef is trying to take away our health care. we fought for that and i feel that they are not being considerate of their workers because without us, nobody will prepare food for the airlines. we are fighting back to say "no" the skychef cannot move to san jose and take away our health care and also reducing our hourly rate. so, please, i'm begging you all to help us to fight for this. thank you. and i'm sorry i have my feelings of my co-workers, it's really hurting me because right now they are not working and, of course, they have babies and i feel so sad for them. i myself, i don't care about
myself because i'm just by myself. i don't have no little ones, but please help us to regain -- to bring the l.s.c. skychef here to the san francisco location. thank you for your consideration. >> chairman: thank you, ms. fajardo. i am, you know the power between the companies like skychef and the folks who do the work to prepare the food that goes on to our airlines every day and allows these companies to make money when they're operating and collect money from the government when they're operating less is enormous and i just think there's tremendous courage in those of you who are able to come out to a hearing like this and speak up on behalf of your co-workers. so thank you very much.
>> chairman: thank you, supervisor mandelman, and thank you so much ms. fajardo for calling in and for your courage and to you to local 2 and all your fellow workers for having the courage to come forward, speak up, and expose what's going on and ask this to be addressed. so seeing no further -- i do see supervisor haney i believe has some additional comments or questions. >> supervisor haney: i just wanted to echo those comments from supervisor mandelman and preston and say, thank you, to ms. fajardo for your courage and speaking out and advocating for your colleagues and your fellow employees. that is absolutely shameful behavior from skychef and, you know, to have particularly
something as important as health care to put that burden on you and how expensive that is and it's just in humane and unacceptable and we, i know, all of us on the board of supervisors will do all we can to be in solidarity with you and support you and advocate for you and we hope we can get this issue addressed, but in the meantime, just know we're really thankful for you speaking out for your courage, and for local 2 leadership and we hear you and we'll do all we can. thanks, chair preston. >> chairman: thank you, supervisor haney. supervisor chan. >> supervisor chan: yeah. i just wanted to thank you for coming out and speaking for yourself. i actually want to quote, not an exact quote but president walton actually ended our
tuesday board meeting talking about the courage of you and even more so courage for others. and you got it. i really do believe and wholeheartedly believe that the board of supervisors and all my colleagues will continue to stand with you and it is despicable for anybody not to provide their workers especially during the pandemic and during this critical time without health care for their workers and their families. so we absolutely are with you. >> chairman: thank you, supervisor chan. mr. clerk, let's go to public comment. >> clerk: thank you, mr. chair. for those who are watching our meeting on san francisco cable channel 26 or via streaming link through sfgovtv.org. if you wish to speak on this item call in now by following the instructions displaying on
your screen. that would be by dialling (415) 655-0001. following that enter the meeting id of 187035484 then press star followed by 3 to enter the queue to speak. please press star 3 to be added to the queue if you wish to speak to this item and for those who are already on hold in the queue, please continue to wait until you are prompted to begin. you will hear a prompt that informs you that your line has been unmuted and that will be your opportunity to prepare your comments and deliver them to the committee. mr. smith, could you open our first public comment line? >> thank you, supervisors. my name is onnen singh i'm the president of unite local 2. i want to thank your prenz so far. i know it's impossible not to be outraged just listening to
that kind of testimony. let's be clear about what's happening here. skychef is illegally circumventing their obligations to their workers and this city. they along with the airline industry are the recipients of enormous taxpayer largest through this pandemic. and they along with the airline industry are thumbing their noses at our city and their workers through our egregious behavior. most critically, they're doing this to deny hundred officer their workers health care in the middle of a deadly global pandemic. this is unacceptable egregious and as supervisor chan just said despicable behavior by any measure. so we call on this committee and the board to do everything in your power. i appreciate the comments so far. everything in your power to hold skychef responsible including terminating and revoking their authorization to
operate in and out of sfo. i want to appreciate your work on this so far and we've got to hold these bad actors accountable. thank you. >> clerk: thank you for sharing your comments. mr. smith, could you bring us the next caller. caller, if you just heard that your line has been unmuted, it is 5,000 your opportunity to provide your comments to the committee. >> yeah. hi, good morning. my name is lilian boara and i've been working in skychef for about six years. i work in the production area prepareling food for many airlines like alaska and american. i'm so upset that the skychef
is treating the workers this way and i really need the job because i have to feed my child, send him to school as well and i have to pay my bills. i only use the public transportation to get to work, but some say so far for me. i want and we want to back to work in san francisco with affordable insurance. we need insurance because in case of emergency and diabetic. so i really need the insurance. they support us in our fight. thank you. >> clerk: thank you liliam mora for providing your comments. mr. smith, could you let us know if we have any further callers in the queue. >> we have no further callers in the queue. >> clerk: thank you. >> chairman: thank you,
mr. clerk. >> i'm sorry. >> chairman: go ahead. >> a person just jumped into the queue. >> chairman: okay. let's hear them. >> good morning, supervisors. i think i wanted to just key in. and, thank you for taking the time to discuss this matter today. my name is todo, i'm the organizing director with unite here and i work with local 2 and local 19 in san jose. in san jose, i work closely with rosa rodriguez who is the lead organizer and we share the responsibility representing workers at skychef kitchen in san jose. in late march of this year, we learned that skychef was closing their kitchenen and moving the catering services for sfo flight to san jose kitchen.
in order for us to have documentation to show that san jose kitchen workers are servicing the sfo flight, we create a daily tracking form that includes the following information. first, name of the worker who completes the form. the years of service. lists of airlines from san francisco such as korean, alaska, american, and they, the number of hours that they work every day to servicing those sfo flight the workers would have to complete that daily and turn back the seat to us on a weekly basis. so we are on our third week of collecting the information. and just by reviewing what has been returned back to us, i can tell you with confidence that the vast majority is not all 8
hours, plus overtime that the san jose workers are servicing the flight in sfo, so we're asking you to take this into consideration and workers in the san jose kitchen and making $17.45 and paying a huge health care cost. >> clerk: thank you for sharing your comments. mr. smith, i understand there's one more caller who has raised their hand to speak on this item. >> good morning, sir. me and my wife have been working at skychef kitchen for almost seven years. what skychef is doing will dearly hurt our family. the company is moving officers to san jose and setting down the kitchen at the s.f.o. branch. but the problems are, number
one, the [inaudible] of working. we live in san. we don't want to commute back and forth to san jose for 8 hours of work. we will spend nearly 2 hours commuting each day. number two, the hourly pay is less compared to what we have been getting at s.f.o.. i got a home mortgage to pay each month. we can't afford it if skychef will cut our wages. number three, skychef does not want to give us equitable health care. we've worked so hard for good
benefits. >> clerk: thank you for your comments. mr. smith, are there any other further callers in the queue at this time? >> that was our last caller. >> chairman: thank you, mr. clerk seeing no more public comment. public comment is now closed on this item. i'm going to turn it over to supervisor mandelman for his final thoughts on this item. i do want to just reemphasize a point that supervisor mandelman made which is this was a unanimous ordinance at the board of supervisors. i don't want to get ahead of ourselves or speak for other colleagues, but it's inconceivable to me that after we pass a measure unanimously, that if someone is violating that that this board will not do everything in its power to
enforce a unanimously passed law board of supervisors. i'm very sorry that the workers who have called in are going through this and agree with the comments made by mr. singh and other callers on how completely unacceptable and outrageous it is for this law to be violated in this way. supervisor mandelman. >> supervisor mandelman: thank you, chair preston, for those comments. i anticipated this would be a troubling hearing. it has been a troubling hearing, you know, as we have explored skychef appears not just to be trying to circumvent our law, but as you pointed out, chair preston, a law that was unanimously passed, but also now trying to circumvent the -- and avoid the investigation and not and failing to cooperate with the investigation being done by the office of labor standards
enforcement. i also want to thank again all of the worker who is called in and thank local 2 for their work to organize a set of folk who is are at the very bottom run of the enterprises that are making so much money for so many in the airline industry even in a pandemic. it struck president walton and me as unbelievable that those workers did not have automatically guaranteed free health care through a pandemic. we have sought to change that with the support of this board and i know that i'm heartened by the show of support here at this hearing. i also want to say, you know, i think we all would expect that the contractors who are using skychef would also be holding them to a higher standard
demanding that at the very least that they cooperate with our city investigations and comply with the law. i know many of us have spoken with the airport. i think that it is unacceptable that the city and county of san francisco that our airport would continue to do business with an entity and will remain engaged on this topic to engage this issue. i think pretty clearly, this is not one supervisor, this is all of the supervisors, this is all of san francisco and we're very concerned about what's happening to these workers at the airport. i will be moving that we after if others have comments, we'll
hear from them and then i would move that we hear and file this hearing. >> chairman: thank you, supervisor mandelman. and, seeing no other comments. i just want to reiterate my and, supervisor haney, i see additional comments as well. >> supervisor haney: i just want to thank the worker who is called in. and i agree, if a company is flouting our laws and miss treating our workers that they shouldn't be doing business with the city and i know there's a whole process and i want to communicate the support for that as well and, you know, i hope they change their behavior and thanks for bringing us together around this and i know that we will continue to follow up and push and advocate for the fair
treatment of these workers and also for contractors in our city to abide by our laws and we should also send that message to the airport and also to the other folks who are doing contracting with this company. and thanks, again, for holding this meeting and thanks again, supervisor mandelman, for your leadership. >> chairman: thank you, supervisor haney. i believe we have a motion by supervisor mandelman. can we call the roll, mr. clerk. >> clerk: on the motion offered by supervisor mandelman the hearing be filed, [roll call] mr. chair, there are three ayes. >> chairman: thank you, the motion passes. mr. clerk, please call item 6. >> clerk: agenda item number 6
aa hearing to discuss departmental compliance with the city's language access ordinance including the review of the 2021 language access summary report from the office of civic engagement and immigrant affairs. members of the public call the public comment number which is still (415) 655-0001. enter the meeting id of 1870385484. press the pound symbol twice to connect to the meeting and then press the star key followed by the number 3 to enter the queue to speak. a system prompt will indicate that you have raised your hand. wait until the system indicates you have been unmuted and you may then begin your comments. and, mr. chair, we are still joined by arturo costenza and agnes lee who can interpret the public call-in line instructions at this time.
thank you. >> clerk: thank you both very much. mr. chair. >> chairman: thank you, mr. clerk. and thank you, president walton, for sponsoring this item and we'll now turn the floor over to you to make comments and invite our speakers up. >> president walton: thank you so much, chair preston, and, again, thank the committee for this hearing. we will have a couple of presentations. one from the office of civic engagement and immigrant affairs and one from members of the language access network. i do just want to say that san francisco first passed this language access ordinance in 2001 and then it was amended in 2009 and 2015. every year, the office of civic engagement and immigrant affairs provide their report for the city's language access status for various departments. the language access network
made up of seven organizations representing the diverse community of san francisco including the african advocacy network. resource and organizing center. central american resource center. chinese for affirmative action. filipino community center. [speaking spanish] i have also been advocating for stronger language access to city services over the past decade. [please stand by]
residents. with that said, i first want to bring up the director of office of immigrant affairs and civic engagement and immigrants rights commissioner and chair to present the findings of the 2021 language access report. and if we can chairperson and colleagues, if we could save questions until the end of all presentations, that would be great. >> thank you president walton. good morning supervisors. executive director of the office of civic engagement and immigrant affairs and i'm joined by two of our commissioners from the immigrant rights commission, the chair of the commission and also commissioner, chair of the irc language access committees. we have a short presentation and
then available to answer questions after the presentation. may i ask the clerk's office to please put up the power point. >> clerk: thank you. i believe we are ready to provide access to the slides if he want to share the screen at this time. no response from him. sorry. we have a copy of the slides if you hang on for a moment, we'll call them up. >> okay. if you could place them on, we'll keep moving right through. i think it was said earlier, san francisco's home to over 870,000 people -- there we go. if you could switch to the next slide please. thank you.
next slide. this is what informs the work. language access is about making it possible for people to participate fully, to get services and contribute back. next slide. over a third of our population is immigrants and next slide -- nearly half of the population age 5 and over in the city speak a language other than english at home. about one fifth of our population is english lep, nobody in the house speaks english to conduct business. language access is a right. next slide? as we found in the last year, it
became really critical during the pandemic, as the late supreme court justice said in 1954, equal means getting the same thing at the same time at the same place. equal access to information in the languages that our residents speak and understand should be the standard and not an afterthought. after numerous times our office inspires emergency and pandemic getting accurate information at the same time is essential for all of our residents and workers and for our own safety. next slide. the ordinance, we were a start-up office in 2009, brand new with hardly any staff. maybe just two people and we
were given a lot of big responsibilities, i think because no one knew what to do with the miscellaneous things. immigrant rights, language rights, implementation of the newly mended -- the 2010 census and put in community safety. we have a lot of systems built from scratch, test and pilot approaches and have help with partners along the way implement it as it pertains to their departments and we're still learning how to do it better together. our job is city wide implementation of the lao, analyze the data submitted to us and summarize the city's
projects. next slide. >> departments are responsible for provisioning their own language services to inform people of language rights, translate vital information and record voice messages in multiple languages, interpretation of public meetings. it's a tiny office with a small staff. we only have 2.5 full time language specialists and two of them are in this meeting right now doing the interpretation.
timely translation of videos and speaking a few words of a language doesn't make you a qualified interpreter, especially if there's a lack of cultural sensitivity or language competency and people have different levels of competency and departments are struggling with collecting data and reporting accurate information. we have gotten it down to where we can kind of sort of compare apples to apples, a lot of times they throw in a few nuts and oranges in there, too. next slide. this is just a snap shot of the city wide compliance in the past year. departments are required to file reports. 53 did, 41 attended the mandatory training. it doesn't say it's mandatory in
the lao, departments have been good about participating. some have conducted training of their own staff. they do a lot of one-on-one consultations with departments and they have taken us up on that. 46 out of 56 departments have the written lao policy. it must include emergency protocols for language access. next slide. here are some of the key findings. the pandemic just presented so many challenges and disproportionately impacted the communities, immigrants, vulnerable populations, people who don't have access to digital tools. overall city departments responded by dedicating more resources to language services
but there wasn't any significant increase in the number of bilingual staff and i think that was perhaps difficult to do during a pandemic time where offices are closed and people can't get to their work site. you have health orders in place. the total language access services budget across all departments city wide was over $22 million. that's more than a 40% increase from the previous year which was only $16.1 million. however, when you compare that to the city's total operating budget, this amount remains pretty small fractions under 1%. if you think about, this should be, again, the normal way of doing business. we should be provisioning for this all the time. not just during an emergency.
next slide. in another interesting piece of information from the results, increase in city's total population, departments reported that compliant interactions across all languages decrease with the largest drop in some of our main languages. sip health orders, the limited transportation and mobility of
residents and workers, the closed offices during the pandemic, i think all of the significantly affected services in the last quarter, the period between march and june of last year translation of written documents, increased significantly as people couldn't get to offices in person. there was an increase in interpretations, obviously because in person interpretations dropped due to the closures. next slide. there's no city wide plan for natural disasters and there
needs to be one. also, number two, need to increase city and community language access capacity. this really has to do with adequately funding centralized language service units because you can't do it all for the city, you only get 2.5 people. and every department should have a mini unit, too. investigating in community interpreters to increase assistance and create economic opportunity for community members. we often -- our partners to provide services at no cost to the city but it creates a burden for the cvo. they have to extend resources. this works for helping to create
our needs and creates income for our community members. and then recommendation number three, expand bilingual certification and language fluency for threshold and emerging languages. the department of human resources could help with a more robust assessment and training tools to support our bilingual city employees. next slide, we have two other recommendations. we really need to develop a higher standard for cultural sensitivity, language fluency and competence at different levels. our front line workers, law enforcement working with victims. they really need to be court-trained, they need to be at a very high level and this is very different from bilingual
i'm going to turn it over to the chair and commissioner to review the immigrants right for access. >> thank you director. good morning members of the board, it's great to be with you this morning to discuss the very important issue, an issue before the immigrant rights commission a lot in the past 12 months and something we are looking very seriously at, how we can continue to support and provide guidance and feedback to the board and to the mayor's office. next slide please. so the immigrant rights commission has a policy oversight rule. we are the advisors to the mayor to the board and city officials on all issues that concern
immigrants in san francisco. the office of civic engagements is the problematic patner of the immigrants right commission as we like to call it at the commission, it's a small but mighty office with an amazing staff that goes above and beyond to support our immigrant communities in san francisco. particularly those with limited english proficiency. next slide please. the immigrant rights commission has held several hearings throughout 2020 and 2021 on covid-19 impacts, economic recovery, language access and hate. the pandemic for all of us has exposed numerous gaps and inequities for immigrants who speak primary languages other than english. the access committee was
reconvened to partner with the city and community agencies and we will be hearing from the chair of the committee in a little while. so we have two hearings in april and may of 2021 on the language access ordinance and the community's expenses with navigating city systems and accessing services. we held an expert hearing and overview of the ordinance as it currently stands and then heard from community members and from city partners, city departments as to how they have been implementing the ordinance so we can look at the suggestion of best practices moving forward and any amendments that may need to be made to the ordinance arising out of the experience of the pandemic. next slide please. in june of last year, we also had a hearing with the economic recovery task force on the impacts of covid-19, which again had a specific focus on those
members of our community. and the insight from the meeting where cultural responsive, timely accessible and guidance for small business owners and residents, particularly those with language and technology barriers. what we did here is that with many of the amazing programs that were put in place by the city, by the state but particularly -- specifically by the city because it was a delay in the translation of materials, many small business owners and residents, are too late for them to participate in the programs. increased literacy and bridging the digital divide for many vulnerable populations including seniors, people with disabilities, parents and students, non english speakers
and small business owners. we need culturally competent communications and solutions and these are essential and we need to invest in black indigenous and people of color and immigrant communities. next slide please. i'd like to thank you supervisors for the opportunity to present language access is something that is very much at the forefront of importance with the immigrant rights commission and obviously as our partner and we look forward to doing what we can to increase and preserve the implementation of the language
access ordinance. we have some robust suggestions within our own house as to what we're going to do with the committee and i am happy to hand to the chair of the committee. >> thank you. good morning supervisors. i'm here today in my capacity as a commissioner. the immigrant rights commission to share about the insights and highlights we learned in the previous two months of hearings regarding language access ordinance and any necessary improvements we would like to recommend to the board to take on through legislation or other means. just by way of summary, the most glaring need that emerged in speaking with the language access network and advocates and providers was of course the need to broaden enforcement and capacity in the cities. our laws are only as strong as our capacity to enforce our laws.
though we have one of the most detailed ordinances in the country, our ability to deliver on the promises of the legislation are sometimes constrained by the number of staff we have to able to ensure our departments are compliant. it's a small but mighty team but as we enter budget conversations, that's something we want to highlight and elevate to make sure when we consider the amendments and continuing to strengthen the legislation, we have the ability to ensure -- another key highlight that came from the hearings with immigrant rights providers, the need to partner with cvo's with more proximity. so there are emerging languages in the bay area because of the natural experience of immigration, the movement of people throughout the world and the country and though we have a number of languages that don't
quite reach the threshold eligibility, there remains outstanding and unmet language needs in the communities emerging and some in particular that were spoken about during the hearing were indigenous languages, mayan languages, languages for black immigrants, african languages that though we don't have the consideration in calling it a threshold language, the last year taught us is these threshold benchmarks are arbitrary when it comes to putting out information that is critical to life and public health. it merits some revisiting around how we think about the threshold and if it's too prohibitive to convey information and ensure the community members and recently arrived immigrant communities to access services and supports. if i can go to the next slide.
in addition to the hearings we're taking on, the developmental language access survey, a means or tool we're using to get information from directly impacted communities. we have a survey out right now on multiple languages trying to help us answer the question of what are the gaps, what are the missing provisions in our current language access ordinance that we needed over the past year that were not in place yet that we would like to include and amplify in the current legislation. we're happy to hear supervisor president walton is working on legislation on this and welcome to share feedback we heard to reform the revisions.
we hope to continue to pull on the expertise of the language access members. with that, i thank you for allowing me to present today and turn it back over to the chair. >> thank you commissioner. i've been promoted. so in closing, supervisors, we could go to the very last slide -- we'll wrap it up. language access should be a priority, not after thought. what we have learned this past
year, although we may be doing more and better than most places, not quite there yet with language access as a city. unless there's more in vestment and support for this, there's half of our city's population that will continue to face unmet needs and in the post covid recovery phase fall further behind. we know we could do better for our workers and businesses. we look forward to partnering with you. that ends the presentation and we'll be around to answer any questions you may have later on. thank you very much. >> supervisor walton: thank you. we received a lot of information during the presentation and we'll have some questions but first, we want to hear from
members of our language access network. so we have annette wong, chinese affirmative action and claudette dean, all of them part of the language access network. you are up. >> thank you for the opportunity. good morning. thank you for the opportunity to speak today on behalf of the language access network and for hosting the hearing on language access. we appreciate the city's commitment to equitable access to services regardless of
language. we appreciate the opportunity to share with you about language access services. the language access network of san francisco was formed in 2012, a collaboration of some of the city's leading immigrant services providing organizations who have been supporting limited english proficient speaking communities for decades. our mission is to advance language justice strengthening and advocates with immigrant communities to overcome language barriers and our vision is for
immigrants to feel a sense of belongingness when accessing opportunities. we build power for immigrants regardless of language. our organizations have been funded through the office of city engagement since 2012 to do the following... first is provide communication on language access rights so immigrants know their rights and insert their rights. the second is document listened experiences with accessing services in language and finding recourse for violations of the language access ordinance, working closely with the staff. the third is providing community centered feedback and guidance on best practices on limited english communities from the perspective of community based
organizations. advocates for budget and legislation changes for city wide language access. as other folks have mentioned, language access is a civil right, it's a matter of equity and gaps in communication can often mean the difference between life and death. even in instances less severe, language access affords people equal access. equal access to opportunities and resources, equal access to information that people need to make the best decisions for themselves and their families. san francisco has a strong history of being a city for all and sanctuary city and in that same vain, we have one of the robust places in the country but there's always room for improvement. through our work together, we have seen gaps in language access implementation and the ordinance and we hope to work
together with the city, with the supervisors, with immigrant rights commission to address these gaps. we have heard firsthand accounts that highlight issues of how community members receive services in language. i'm going to highlight a few of the common issues. first, community members face a lack of quality control of the interpretation and translation they receive at city departments, including live interpretation, being perhaps unclear, inaccurate or incomplete. written translations that have accuracy issues or don't have the same information as english folks. interpretation is not always at the appropriate language level and need to accommodate various standardized languages and dialects. we have heard countless stories
from community members facing extremely long wait times requesting language services and at the end of this, they may or may not get to speak to a representative in language. we have seen over-- they will bring their own interpreters, sometimes using young children or case workers. for community members who speak other than english, chinese, spanish or filipino, there's no safety net. when these community members seek city services, there's no guarantee of any level of service in language. issues arise when the city uses
third party service providers who don't abide by the language access ordinance but implement city programs that impact limited english proficient speakers. overall community members express various levels of discomfort seeking service. they fear being profiled, judged, denied services, being received rudely or experience dif different treatment, all of which has happened to folks. it's just as important as the interpretation and translation itself. a question often comes up when we have these conversations around complaints. you know, why haven't we heard more about these. why haven't there been more complaints filed. for community members who are hesitate to request services they need in language, they're
even more hesitatent to file complaints. working closely with land partner organizations to help community members address and access the resources they are looking for, but we need to see larger efforts to create the systemic change within departments so lao violations do not occur and reoccur. we want to highlight the need for particular attention to language access in emergency situations, services relating to hate violence, domestic violence, accessing housing, court translation, healthcare services and hospitals for emergency situations. in schools and especially with accessing covid related information. and the pandemic has highlighted the devastating impacts of language gaps but also related
to the digital divide. in today's world we can't address language access without accessing the digital divide, matters of equity. these are just a few of the common experiences that community members have shared with us. and next i'll hand it over to eva who will discuss key challenges we have seen in relation to the lao. >> thank you annette and thank you supervisors for the opportunity to present today. i'll go over the key challenges we have seen. first is the policy design of the ordinance is not aligned with the target population. the lao is designed to monitor department compliance rather than evaluating the quality of language access services provided. and there are insufficient monitoring and evaluation mechanisms. the annual reports are performed
by department assessments but determining compliance on department reporting has been insufficient. some departments do not report or submit incomplete reports. additionally, there's insufficient enforcement. the lao is currently unfunded and it makes it hard to hold departments accountable. it is not clear to us that the city is getting language access directly rather than going through the program. and insufficient of community stakeholders. departments are not necessarily working with or compensating cbo's for the crucial role in the language gaps and there's insufficient language access services for non threshold
service. the lao doesn't provide for the need of most need communities. we have seen in the past year how important it is to have information to health and safety right away. i'll go overrecommendations that come from the language access network about how to amend the lao. these come straight from our community assessment, we will be releasing later this spring. first is to strengthen enforcement. right now, we help individuals on a case by case basis and we need systemic changes to prevent the complaints in the first place. the city needs to move away from self reporting by the department. we suggest holding the
departments accountable by accomplishing the violations they get every year including complaints they directly receive. and we ask that departments be held accountable making them report on language access spending as part of the city's budget process. they should list what the budget is spent on. we know community members help better service and the resources they need faster with the staff to help them at the department versus having to have a staff locate an interpreter through the interpretation lines. an independent audit of department would help. if the accountability means the departments need to invest the money for the language access, then they need to do so. budget has been too long an excuse to deny the services they have a right to. the city needs stronger compliance standards related to
quality control, community engagement and diversity. we ask as the city moves more and more services online to not rely on google translate for your website. it should be bilingual city staff that does it and they primarily access by phone or in person. the city needs to committee to filling all seats. our need has grown but staffing has gone down for several years for the city. i will now turn it over to rebecca. >> thank you eva. our second recommendation is to incorporate a community-centered approach to the language access ordinance. we believe those who access city
services, including limited english proficient, community members should play a larger role in deciding how the services can best meet their needs. one recommendation is improving streamline revenues for community feedback including first point of contact, client staff enter action and phone messaging. considering how a non english speaker feels, are there signs with instructions, will the people greeting them recognize their language, etc cetera. one way is to provide access to interpretation and notices for public hearing. another is creating clear avenues for offering suggestions or filing complaint. the current reality is community members often fear retribution
or denial of services if they escan late the issues. we would encourage community members to file a complaint. another suggestion is language access task force made up of community based organizations and language access gaps and concerns. we also are recommending investing in staff cultural competent in bilingual. we have seen gaps at vushl departments like public health, which is important to have the staff in the languages. finally focusing on better serving the community and using our resources. community resourcing in community based organizations
and those positioned to help the community to bridge the gaps. during covid especially, a lack of services in language, especially with a lot of agencies being closed this past year. we urge you to consider the recommendations and expand the language access in our communities. thank you. >> supervisor walton: thank you so much. just a quick follow-up question. i want to thank all of you for your work with our limited english speakers and all the work you do in community. if someone could answer this question -- how big is the language access network's
budget? >> i'm not sure if adrian would want to respond to that. >> supervisor walton: okay. i will ask the director. thank you so much. and i do have a few questions before i turn this back over to chair preston. thank you director and commissioners for your presentation and all of your work. first question really is just what do you think we can do as a city to increase and strengthen our language capacities? >> that is a great question president walton. i want to make sure i'm not on mute. i think there's a number of things we could do. one, increase the board for training bilingual community members and city employees and open up economic opportunities.
there's a great opportunity for us to really provide community members with language skills with employment opportunities and training our bilingual staff on inconcerner protocols and how you approach individuals who need assistance like not yelling at them. they're not going to understand better if you talk louder. recruiting and hiring more diverse bilingual employees. there's no reason why this city cannot achieve that. we have such diversity. there's so much talent in the city. you see it here from the community members. and yet, you have the partners who say i can't find somebody with the skills. her staff for many years can't find people. i would expand and support
centralized units, this past year, a good example of when they pulled all the resources from different departments. you could have a pretty effective organization and partnering as they start to return to work and people go back to home departments. the complaint process needs to be improved and maybe this is a function assigned to a more neutral party. we can only investigate complaints when they're forwarded to us. sometimes we get them directly from the members of the public. one department that does a good job of forwarding complaints to us, the npa. those are just some things that i think -- strengthening capacity. we're going to launch the pilot,
delayed of our community interpreters bank, but those are little things that we're doing. i think this has to be a city-wide priority and somebody has to make that clear. everybody has to do this. we found out this past year, lots of things -- gaps that fk affected the way our city's residents got services or didn't get services. those are just quick things i think we can substitute work immediately. >> supervisor walton: i know you mentioned some of the limited capacity of language needs. how do you think we could get more bilingual staff. what do you think the recruitment issues are? how do we make it more attractive? >> not all in my office are civil service. the process of recruiting
individuals where in the past i could just go find a person with a specific talent, with this process you have to work it differently. they have to pass a test. they have to go through the screens. if you're not a native speaker of english or even if you are, it's really hard to navigate that retruement process. if the city did a lot of work in the last 20-30 years to diversify its membership, the city could have -- it has to involve department of human resources and every single department has to be committed to doing this. bilingual talent is out there. we know it's out there. we have to figure out a way to identify the language needs we have in the city and not just
the threshold languages but all of the languages, like arabic, it's a mott erin air beck. i would say first we do an inventory when the 2020 census data is available, we could do a deep dive into what does the city need and what parts of the city needs what languages and helps the sit depart plan. the way the lao is stated, it makes them identified as part of the city that their customers come from and there's no way for the department to really determine that. so i think it should be a city-wide effort with a game plan that we all execute.
>> supervisor walton: i noticed from the report and presentation, there's a sizeable amount of language translations categorized as other. do you have a more in depth breakdown? >> interview: we could get that information from a reporting standpoint. there's note a standardized detail logging of languages. we get reports from all over the place. if it's not chinese mandarin, they'll put it as other instead of putting what language it is. there is a way we would have to pull it from the salesforce tool we use. the data can be incomplete
though because not all departments report the other languages. if they don't tell us, it's quality in, quality out. but we can do more analysis and look at where we see the populations. the department struggled with that. i'll be honest, this is a struggle for all departments. there would have to be like a drop down menu and just check the languages. the other issue might be that they don't always count, have a way of counting how many at the end of the year, summarizing how many people who spoke arabic came to the counter and asked
exist. >> supervisor walton: go ahead, i'm sorry. >> that's okay. i'm done. >> supervisor walton: so like language access complaints, they're not published by department. >> i don't think so. the complaint process is super ineffective. a community member who complains directly to a cbo, we get more of those. over the past year, i believe the chair could correct me if i'm wrong, in the past we have gotten a hand full and it is reported to the rights commission, last year we got over 60 complaints and so
residents are getting super frustrated because they can't go in person to the office and if they call over the phone, they don't get a response. they go to pay the property tax and there's nowhere to say where they need to add up. chair, if you want to weigh in on that since you see all of the complaints. >> i would agree. the correlation between the community based complaints reporting and the department reporting, it doesn't correlate. i think certainly if we could do something on that and those complaints come to our commission and going forward, we have committed to our new language of reconvening the language access task force committee and we'll take a more
proactive step to find out what the issue is and find out how we're annex term factor. >> supervisor walton: thank you. >> i think ms. wong said it earlier, a lot are intimidated about complaining about anything. they can't even get basic services. now they're going to call in and complain and get basic services. especially right now for members of the api community. they're already being targeted. so now they are hesitant and reluctant to complain about anything and stir things up. that's something we have to address through better outreach and support for the community. >> supervisor walton: definitely
agree with that. as we look and see how this emergency has affected all of our communities and even from the report, our black communities of color, immigrant communities and particularly folks with limited english speaking capabilities. i'm trying to understand what we can do across departments, the departments we've had to rely on at interface with community particularly during the pandemic. what can we do to coordinate language access to make sure in cases of emergency, we are doing better across our departments, particularly with the departments directly serving the communities. >> that is a great question and i think part of the solution lies in us developing a way
where emergency departments and first responder departments communicate with each other so things don't fall apart. every individual department is required to submit their annual plans an emergency protocol. we have one so part of it is like a tree and then as soon as something happens, we start calling everybody on the list of bilingual employees who could do interpretation or translation. it doesn't always work but at least we have something. there's no city-wide service like that. there's never been coordination. for safety around the city, we're trying in different areas but i think that would be the number one thing, if the departments could be convened and we could work together with the community to develop a way of keeping each other informed
and having a crew of people ready to respond by way of language assistance, that would improve things a lot so during agencies, what happens, everything falls apart. you don't want that happening. we still have this past year because they have all of the employees in one place, they are able to -- the other things that departments need to our little office and our priority was of course the board. you're the biggest public facing entity. it's a struggle. i think if we had a better emergency protocol plan for language access, city wide plan, that would be the number one thing.
>> supervisor walton: how we do the reporting and how we have departments doing self reporting and we have to come up with ways to give us a better look at what we can do across departments for coordination. i know the latest report says that you would be launching interpretive pilot program by may of 2021 this year. what is the difference between that pilot versus the program named in the last year's report? >> you've got me on that one president walton. it is essentially the same program but we have to retool it. we were originally going to launch the pilot last year. our partner with city college with their esl team whose budget got cut right before the pandemic, so we weren't able to launch it. we were going to have city
college certify everyone who went through the training. that didn't happen. we're projecting a soft launch right now. a version of that testing how community interpreters who have gone through our interpreter training, how they can assist during some public meetings and these are more for when the public meetings involve an affected population in the city who is lap. we have a small $30,000 pilot fund set aside. city college needed something like $300,000 to launch. that's not something our little office could do. we said let's start small.
we're good at developing a pilot and doing all the metrics and assessing and evaluating it. and then you could scale it up. that's pretty much what we're doing now and our plan is to kind of scale this up as we see how it works. we're kind of testing right now. we have done a soft launch with it. and we'll have more to report maybe in the fall once offices open back up and we get back in full speed. we're looking for another entity ideally, an educational department or language interpretation to work with us. >> supervisor walton: my last question, during the pandemic, we have heard there's been less interaction with our limited english proficiency community because folks are accessing
public services by telephone mostly, so they can't come in person. and what can the city do to do a better job with emergency like this to make sure the needs of our lap community are being met. obviously phone is one way, internet is one way, but everybody doesn't necessarily have the same level of access to technology. what can we do better at the city to keep the connection as we know the population hasn't changed in terms of the lap community but the interaction is down. >> when we were trying to do the outreach for the 2020 census last year, right when we're going to launch all of the in person community based events, the shelter in place order was
implemented. so it totally made us pivot on how we were going to approach things. doing remote interpretation as my staff is currently doing is not easy to do. it's not like you just jump on the phone and start interpreting. there's a lot of mechanical and technical things you have to do. and you have to have talented people who are trained and both listening and talking at the same time. i can't do that. who can read and speak and listen simultaneously. so i think that we're going to have to rethink all of this. i said earlier, during an emergency, you don't want things falling apart like this. we have to come up with protocols, we have to come up with better systems. not everybody can jump online.
we started our community partner with the citizenship and immigration services project and we figured out a way even with remote interpretation, you could segment out people who spoke one language, have a session for them. your challenge will be in the future with how you do the outreach. we have to have a way of outreaching to people, notifying them. and lag time in translating information. so if you have business owners or undocumented individuals who really needed resource during the pandemic, but they don't know how to go online. they don't have access to the information. the information wasn't available in language, so by the time they did get the information, all of the funds were used up.
those are things we're going to have to do better planning and implementation of so next time -- hopefully there's not a next time, but if something happens we have a system in place to get to those. >> supervisor walton: thank you. i don't have anymore questions, chair preston. appreciate your office and definitely the commissioners as well as our language access network presentations. chair person -- i'm done with questions for now. >> supervisor preston: thank you president walton. supervisor chan. >> supervisor chan: thank you chair person and thank you president walton for bringing this hearing. language access is definitely a key to equity for our city services. i think my question is for the
director, i'm trying to understand for the existing resources we have and existing structure that we currently have, you mentioned that 56 city departments were required to report. but only 53 did. and only 41 attended your training. so, can you elaborate which three departments did not report and what does the office of civic engagement and immigrant affairs do when departments do not comply. they're not reporting to you. what is your role in making sure they comply and how do you respond to them or hold them accountable so to speak. >> thank you for your questions. i don't have all of the information with me.
the medical examiner was one department unable to report, part of that was because it was administrative change in the department and the liaison, we couldn't locate them. every year we send several notices out to departments, to department heads and each department is supposed to assign a language access liaison. some of the liaisons are fantastic but they change. they turn over. which is why we check frequently and ask can you check your list and has anyone changed. there's another department, so sometimes they're not able to send us the information. this past year may have been a little bit of an anomaly because some departments may have closed. a lot were assigned to the covid
command centers. the information is due october 1st every year from departments. the period between when the information is due and when we have to summarize the data, analyze it is very, very short. so we are calling departments constantly saying hey, you left this part blank. you didn't fill this in. we don't always get a response. i don't really have a hammer to force departments to do it other than to tell them, we're submitting this to the board, it
could affect your budget in the coming year. but we do our best to try to get that information. it is sometimes hard. >> supervisor chan: i totally understand that. i think it goes back to recommendations. one out of the two recommendations that you provided, one of them is accountability. is there a specific accountability mechanism you would recommend or given the fact you have been working with the city departments, is there a recommendation for specifically an accountability mechanism that the board or the mayor or city administrator could put in place at this point? >> there's a couple of things that you could do. and since we have the report too as a department, you know, we also have to do the same things we require other city departments to do. you could link it to the budget
process. i know that was tried -- i want to say back in -- several years ago before the supervisors. link it to the budget process. budget hearings, part of the presentation and q&a from supervisors to departments, what's your budget for employees, how many reports did you get. there were a lot of detailed questions in the budget seminars. you could have maybe an entity audit. or take a look at whether or not what was -- there's no way really to determine -- in the report, say you report, i plan to spend a million dollars in the coming years in language access. we don't really have a mechanism. we don't have access to the budget information to tell if that department spent that
amount or adjusted it. they can report that in the report but that's kind of like in the following year. they report on all of the things that went on but for this reporting period, it ended -- the period ends june 30th of 2020. so all of the information is from the previous year. we have no way of determining if what you're saying budget wise checks out with your actual budget. yeah, so those are a couple of ways -- the budget analyst, maybe they could be part of that. >> supervisor chan: yeah. i think ultimately it is to really -- i would love to see in terms of when we have the follow-up on this conversation, i'd like to see providing some
spot to and recommendations around accountability mechanism for us to either for you to continue to track, perhaps tweak your tracking for compliance and that report will come to the board and allow us to have some tools around looking into making sure that the department are in compliance. i think my last thought, i look forward to seeing and learning more about the pilot program, about the community language pilot. i was a translator and interpreter for almost all city departments, really played the role of translating and interpreting information but nothing compared to what we have
at the board with our awesome translators on hand helping us. but just like to understand a bit more about the structure, accountability, consistency really in translation. and i really appreciate our language access network presentation today. i agree that the inconsistency is what really hurts the credibility and accuracy of information. and the fact that i think it's something that perhaps the board will definitely look into, third party service. i agree when the city contract, be it for design or community design process, all of those often times lack language and cultural competency the way we do outreach with third party
services. thank you. >> supervisor preston: thank you. just want to add my voice to the appreciation for folks for president walton in calling the hearing and also to all of the presenters for your work for language access. and also really want to associate myself with the remarks of vice chair chan, particularly around accountability and looking forward to ways the board can help with accountability and compliance. i would urge the public to read the report that is part of the agenda. taking the time to read through that in detail, i learned an incredible amount. and i think that's enormous amount of work going into the report. i want to acknowledge that and
thank you for all of that work. and also, i knew i appreciated the work of the office for having your talented folks assist the board to make sure folks can have access during this time, especially during this time where folks can't be in the building physically. what i didn't know is you only have 2.5 positions in your office to provide that service to any city department. my appreciation for that, you're making your folks available to the board of supervisors and the
public. i have one question around the number of bilingual staff decreasing and i appreciate your response in questions around strategies and ways to increase the numbers. i was curious what accounts for the numbers decreasing. is that people retiring and we're losing folks from the department or anything else going on either are folks leaving for example, the government to do this kind of work elsewhere either because of insufficient support in the city compensation or is that not the issue. what is driving the decreasing numbers? i find it concerning. is that just natural retirement or something else going on. >> that's a great question supervisor. i can share from my own experience.
we've had probably almost the entire office has been bilingual. we purposely set out when we formed the office to hire individuals with bilingual skills because we knew we were doing this work. my biggest obstacle is they always get picked off by other departments or nonprofits. a lot of the nonprofits we work with like our community ambassadors and they pick them off and it's always the bilingual ones. i would say this is why there's such an opportunity for community members who have bilingual skills, you can earn a living doing this. we can train you and then there's such demand for it. a lot of it is because they get picked off by private sector, nonprofit organizations. there's a lot of people who have been bilingual are retiring from the city.
they get paid a lot more elsewhere. >> supervisor preston: thank you. in addition to the recruitment issues, in making sure we are as competitive as possible as the city in attracting, training and retaining folks who have a skill that as it has been eluded to by a number of other speakers and supervisors, is an incredibly difficult skill to develop so looking forward to attracting folks and retaining them. thank you for your work. seeing no other comments from colleagues, mr. clerk, can we go to public comment please.
>> clerk: thank you mr. chair. we continue to work with jim smith from department of technology too bring us public comment callers. for those watching, if you wish to speak on the item please follow the instructions displaying on your screen. dial 415-655-0001. enter the meeting id of 187 038 5484. press pound twice. for those already on hold in the queue, please continue to wait until you are prompted to begin. you will hear a prompt that informs you your line has been unmuted. if we can one more time request introduction to the services for public comment i would appreciate it very much.
i have been now six months with this injury and without work and suffering the consequences. that's all. thank you. >> clerk: thank you both. mr. smith do we have further callers in the queue? >> no further callers in the queue. >> supervisor preston: thank you mr. smith and thank you mr. clerk. seeing no further callers, public comment is now closed. i just want to say if the last caller does not make the case for the absolute essential, essential nature of what this hearing is about, i don't think anyone can. i think it is absolutely heartbreaking to that individual to think of what you have gone
through that from what i'm hearing was totally preventable if we could make sure that we are following through on our commitments around language access. i want to thank president walton again for calling for this hearing, shining the public spotlight on this, looking forward to doing anything we can to implement these recommendations and we'll turn the floor over to you president walton for concluding remarks you may have. >> supervisor walton: thank you chair preston and to all the members of the committee for hosting this hearing today. i truly believe and to echo your comments about the last caller and one of the hardest things in public service is really trying to address issues that sometimes we have a hard time achieving. and this is definitely one of them. if it was up to me, obviously
everybody in this city would be bilingual and everybody serving the public would be bilingual. but we have to put some things in place that are going to make sure and ensure we're doing the best job we can as a city and that goes for city departments and all services we provide to address any language access concerns. so we are going to be working on that. i want to thank director and commissioners for their presentations as well as annette, eva and rebecca with language access network. your work in our communities is extremely important. and we're going to do what we can as a city to be more supportive in providing the language access and definitely want to thank our chief of staff for all of her work on this and we just have a lot more to do together. my last and final thought is thank you to interpretation, not
only today but continuous interpretation at our board of supervisors meetings as well. having you and the role you provide is very important as we provide access to everyone and do what we can to serve everyone. thank you chairperson and i would like to move to file this hearing. >> supervisor preston: thank you president walton. on the motion to file the hearing -- >> supervisor walton: let me rephrase that, i would ask someone from the hearing to move it. >> supervisor preston: mr. clerk. >> clerk: on the motion to file the hearing, vice chair chan. >> supervisor chan: aye. >> clerk: member mandelman.
>> supervisor mandelman: aye. >> clerk: there are three ayes. agenda item 7-10 are two ordinances and two resolutions settling lawsuits and unlitigated claims against the city and county. members of the public who wish to provide public comment on the litigation agenda should call now, 415-655-0001. enter the meeting id of 187 038 5484. press the pound symbol twice and then press the star key and number 3 to speak. please wait until the system indicates you have been unmuted and then you can begin your comment. >> supervisor preston: open up public comment for the closed
session please. >> we have no callers in the queue. >> supervisor preston: thank you. hearing no callers, public comment is now closed. on the motion to convene in closed session, mr. clerk. >> clerk: motion to convene in closed session. (roll call) there are three ayes on the motion to convene in closed session. >> supervisor preston: thank you. we will now convene in closed session. >> clerk: the members will leave this live meeting and connect to the closed session meeting. after closed session is concluded, the members of the committee and myself will reconnect and i will present a
summary of the actions taken during the deliberations. members of the public who are interested in the outcome may remain connected to the live meeting and >> clerk: the government audit and oversight committee was in closed session, the committee acted unanimously to continue agenda item number 8, settlement of lawsuit with daniel alvarenga to the june 3rd, 2021, government audit and oversight committee. numbers 7, 9 and 10 were all recommended to the board of supervisors unanimously. >> supervisor preston: thank you mr. clerk. and i'd like to make a motion to not disclose the closed session
discussion. please call the roll. >> clerk: on the motion offered by chair preston that the deliberations not be disclosed. (roll call vote) mr. chair, there are three ayes. >> supervisor preston: thank you mr. clerk. do we have further business? >> clerk: there is no further business. >> supervisor preston: thank you very much. we are adjourned.
i am also the tour program manager, and i chair the city advisory commission. i have two ways of looking at my life. i want it to be -- i wanted to be a fashion designer for the movies, and the other one, a political figure because i had some force from family members, so it was a constant battle between both. i ended up, for many years, doing the fashion, not for the movies, but for for san franciscan his and then in turn, big changes, and now i am here. the work that i do at city hall makes my life a broader, a
richer, more fulfilling than if i was doing something in the garment industry. i had the opportunity to develop relationships with my docents. it is almost like an extended family. i have formed incredible relationships with them, and also some of the people that come to take a tour. she was a dressmaker of the first order. i would go visit her, and it was a special treat. i was a tiny little girl. i would go with my wool coat on and my special little dress because at that period in time, girls did not wear pants. the garment industry had the -- at the time that i was in it and i was a retailer, as well as the designer, was not particularly
favourable to women. you will see the predominant designers, owners of huge complexes are huge stores were all male. women were sort of relegated to a lesser position, so that, you reached a point where it was a difficult to survive and survive financially. there was a woman by the name of diana. she was editor of the bazaar, and evoke, and went on and she was a miraculous individual, but she had something that was a very unique. she classified it as a third i. will lewis brown junior, who was mayor of san francisco, and was the champion of reopening this building on january 5th of 1999. i believe he has not a third eye
, but some kind of antenna attached to his head because he had the ability to go through this building almost on a daily basis during the restoration and corrects everything so that it would appear as it was when it opened in december of 1915. >> the board of supervisors approved that, i signed it into law. jeffrey heller, the city and county of san francisco oh, and and your band of architects a great thing, just a great thing. >> to impart to the history of this building is remarkable. to see a person who comes in with a gloomy look on their face , and all of a sudden you start talking about this building, the gloomy look disappears and a smile registers across their face.
with children, and i do mainly all of the children's tours, that is a totally different feeling because you are imparting knowledge that they have no idea where it came from, how it was developed, and you can start talking about how things were before we had computer screens, cell phones, lake in 1915, the mayor of san francisco used to answer the telephone and he would say, good morning, this is the mayor. >> at times, my clothes make me feel powerful. powerful in a different sense. i am not the biggest person in the world, so therefore, i have
to have something that would draw your eye to me. usually i do that through color, or just the simplicity of the look, or sometimes the complication of the look. i have had people say, do those shoes really match that outfit? retirement to me is a very strange words. i don't really ever want to retire because i would like to be able to impart the knowledge that i have, the knowledge that i have learned and the ongoing honor of working in the people's palace. you want a long-term career, and you truly want to give something to do whatever you do, so long as you know that you are giving
>> supervisor haney: i'm chair of the meeting and our clerk is ms. linda long. i want to thank sfgov tv. do you have announcements. >> clerk: due to covid health emergency and to protect employees and public, the chamber and committee room are closed but members will participate in the meeting remotely. this precaution from the declarations. public comment will be available on each item on the agenda. each speaker will be allowed two minutes to speak. comments or opportunities to speak available by calling
415-655-0001 meeting id 187 921 7002. then press pound twice. when connected, you will hear the meeting discussions but you will be muting and in listening mode only. when your item of interest comes up, star 3 to be added to the speaker line. you may submit public comment e-mail to myself, the budget and appropriations committee clerk. if you submit via e-mail, it will be included as part of the official file. items are expected to appear on the board of supervisors agenda may 25th unless otherwise stated. >> supervisor haney: can you call item number one and two
together? >> clerk: support free muni pilot program in july, august and september. item two administrative code to create a special fund for a free muni pilot program setting conditions for use of the fund. members of the public who wish to provide public comment on these items should call 415-655-0001. meeting id, 187 921 7002 then press pound twice. if you haven't done so, dial star 3 to line up to speak. please wait until the system indicates you have been unmuted and you may begin your comments. >> supervisor haney: thank you madam clerk. i believe we have supervisor preston who is going to make some comments. >> supervisor preston: thank you chair haney and thank you to you and the committee for the robust
discussion on the item and the amendments to companion ordinances last week. really want to reiterate my thanks to you chair haney for introducing this with me, the original co-sponsor and to our additional early co-sponsors, president walton and supervisors ronen and chan. and thank you supervisor mar for statements at the last hearing. the ordinances before you would appropriate $12.5 million for a three month free muni pilot to start july 1st. and my office has continued to engage with mta leadership and other stakeholders about the pilot and we will continue to do that as the item moves forward. i think we have a unique opportunity here with low ridership, low fare revenues coming in, a need for people to
return to transit, rising congestions and a budget that allows us to fund this pilot if it's a priority. i think it's a direct way to get money into the pockets of people in san francisco during the recovery period and we're all trying out a fare free period of time to welcome muni riders back on buses and trains. i urge the committee to advance the proposal to the full board with recommendation and i want to thank you again for your time and consideration for what i know is a busy budget season. thank you. >> supervisor haney: thank you supervisor preston. is smta here? is there a representative here? in the meantime, supervisor ronen. >> supervisor ronen: thank you chair haney and thank you supervisor preston for bringing
this forward. i know you had discussion last week and i wanted to add my $0.02 and hopefully i won't have to even pay that when riding muni this summer. i believe that this is a really, really smart investment for the long-term future of public transit in san francisco. i think that people are still scared to get on public transit and being able to try it out without paying quite frankly, a lot of money for a ride, i can't even believe how expensive muni and bart have become. this is a chance to regain confidence, to try it out and to send a message to san francisco that we have their back during this time when they're trying to economically recover from the
pandemic. and that one way we can help and they can rebuild their lives and get back to work and school is through public transit. as a transit for environmental reasons and congestion reasons, we want to encourage every single way we can. i don't know a better way than to have a pilot program to make muni free for three months. when i worked for former supervisor, he loved the term free muni free use and the results of the program are fantastic. there's so many young people than would be riding the bus in san francisco and starting that routine and that practice relying on public transportation as their major mode of getting around. again, i wanted to thank you for
championing the effort. >> supervisor haney: thank you. president walton. >> supervisor walton: thank you chair haney. i'm going to be brief. my colleagues have said everything and i know we had a thorough hearing on the item last week. i want to reemphasize, this is the best time to do this pilot in a fiscally responsible manner and because we owe it to mt a to do everything we can to get people back on our buses and rail system and reducing the barrier of cost when we can afford it is the right thing to do for muni and its ridership. thank you supervisor preston for bringing this forward and i look forward to continuing to support this. >> supervisor haney: thank you president walton. we said a lot about this at the last hearing.
i do want to say that, and maybe it was only something reported publicly, and we knew it at the time, there was an article that put out there that muni ridership was at 30% of prepandemic levels. if that doesn't tell us that we need to do all we can to get people back on buses and trains, i don't know what does. 30% of prepandemic levels on muni and we're almost at 100% of congestion already even though we haven't fully opened as a city. this is urgent, this is the right time. one of the challenges that mta is facing that we talked about last time, they are experiencing some service challenges that are more related to the distancing requirements and the capacity on the buses.
and i do want to reiterate that those are likely to be lessened in the coming weeks and months as we move past june 15th. and during that time when this free muni pilot would go into effect, we're going to need to do everything we can to get people on buses and trains. i also think it is important to underscore just the economic argument around this. our residents have just been through a pandemic, many of them are still struggling. many have lost income, many are in debt. we should let them keep the money they would otherwise use on a bus or train when we so desperately need them to take buses again. it is the right thing to do and it will help put our own version of an economic stimulus by
allowing people to keep the money and use it on their kids, education, small businesses, and we absolutely have the funds to do it and it doesn't in any way compete with fighting for service from muni. i'll turn it back over to you supervisor preston if you have anything to say in closing. >> supervisor preston: no additional comments other than to thank you all for your statements of support and co-sponsorship and look forward to hopefully moving this forward and having our colleagues on the full board hear it as soon as possible. >> supervisor haney: is there a bla report on this item? >> we reported last week, the only change is the amount of appropriations increased to 12.5 million to cover the estimated reduction in fare revenues during the pilot and
provide equity with paratransit riders. this would come from the covid response and economic loss reserve. if approved, the reserve balance would be $492 million after approval. we consider this to be a policy consideration for the board. >> supervisor haney: thank you. madam clerk, can we open up to public comment please? >> clerk: yes. i wanted to note with supervisor preston being present, there are six supervisors in the remote meeting and we are a special meeting of the board of supervisors. i will check to see if there are callers in the queue. members of the public who want to speak on the item, press star 3 to be added to the queue. are there any callers in the queue for items one and two? >> there are five callers listening but no callers in the
queue currently. >> clerk: thank you. >> supervisor haney: public comment is now closed. i want to make a motion to move items one and two to the full board with a positive recommendation. do i have a second? >> supervisor walton: second. >> clerk: (roll call vote) 4 ayes and one no. >> supervisor haney: thank you supervisor preston for your leadership. >> supervisor preston: thank you. >> supervisor haney: can you call item 3? >> clerk: hearing on fiscal year
2021, nine month report. if you wish to comment on this item please call 415-655-0001 and then id 187 921 7002. please wait until the system indicates you have been unmuted to begin your comments. >> supervisor haney: great. so we have a presentation on this item. mr. controller. >> i'll hand the floor over to michelle who will start the presentation and i'll join towards the end of it.
>> good afternoon committee members. i'll kick off the presentation of the budget status report issued last thursday. overall, we're reporting a net improvement of $157 million since the six month report projection. as you know, the six month report, surplus was $125 million appropriated by the board. this is in the addition to that previously identified surplus. the main factors that are driving the surplus is transfer taxes with additional very large commercial transactions than we previously projected. and new revenue driven by guidance by the state controller's office.
as well as $30 million of improvement in revenues and expenditures. on the other side of the coin i guess, we are seeing additional and continued weakness in most of our other local tax revenues. particularly sales tax, business taxes and hotel tax, which we'll talk about. we report somewhat separately on the covid emergency response revenues and expenditures. at this time we are projecting at the end of the current year we'll have about $53 million of spending authority remaining that we can apply to emergency response needs in the budget year. which is slightly less. about $23 million less than reported at the six month report. this is a high level look at the revenues. i'll pick out a few lines for you. you can see the total increase
in these kind of city-wide revenues, not particular to a particular department is just under $118 million, really driven by property taxes and transfer taxes. we'll note that it's a good news transfer tax story and transfer tax is volatile so we're just showing you the history. what we had budgeted is the dashed line and what we're projecting now is the top black line and just a reminder to folks of what a tax increase on the highest brackets in this revenue source means. we're seeing in the current fiscal year to date, a continuation of last year, a
small number of transactions driving the revenue. there's 3% of the transactions giving us 75% of the revenue we see here to date. the story with property tax, i think there's a lot of continuation of the news we provided at the six month report, which is really that a lot of this is changes in approximate policies and procedures at the state level. notably a change in the redevelopment of agencies can bank and hold on to tax increments and allocate it at a later period to the developers with whom they have agreements. we no longer do that. that means we keep more money in the current fiscal year. by far the lion's share is the state controller's guidance on
charter schools. it's different in san francisco than any other county in california. we have always had the power -- taken the power of not giving 100% to the redevelopment agency and that was recognized by the state controller's office. this is a trust we looked -- >> supervisor haney: excuse me, i just have a question about the last slide before you go on. given that the increase to excess with such a significant part of the new surplus that is shown in the nine month report. can you explain more about the state controller's office guidance that changed that resulted in that, looks like a net increase of over 83 million and if we expect that increase to continue looking ahead.
>> so the -- san francisco, unlike any other city or county had redevelopment that was governed by the board of supervisors that made decisions about property tax for the city and county was making decisions about allocation of property tax increments to the redevelopment agency, unique to the state of california. the board never decided to allocate 100% of the tax increment to what is now ocii. i think the change is the state controller's office is now kind of understood that we are unique in the state in this way.
we have always had what is after redevelopment, residual tax increment. they kind of recognized that we always had residual tax increment coming into the fund. that should be factored into the calculations. it's a quirky change but meaningful because we are now recognizing the revenue from that for 2020 and 2021 and have updated going forward. i'll share this useful chart that the airport puts out.
it really explains a lot of what we're seeing in local tax revenues. the red line at the bottom is the current fiscal year at fso, down from the prior year. you can see the very end of -- it's trending up, in the right direction, that's a positive sign, it's just that the line is substantially below the historical average. so we'll keep looking at this. i think the very historical low level of employments is driving what we see in other revenue sources. such as sales tax. this is another chart that we looked at together after the six month report. this is just looking at san francisco versus some of our jurisdictions in the state that
we find kind of enlightening. san francisco is per capita sales tax receipts are the bold green line formally at the top of the chart. you can see the weight of decline in the sales tax receipts per capita have dropped at -- we have outpaced the rest of the state in terms of sales tax losses. we did that in the first pandemic, the third quarter of 2020 but the following quarter as well. so just on the side, i'm showing this for comparison. our local losses are multiples of the bay area and state. some of that is probably population shift. a lot of that is no one coming into the city for travel or tourism purposes or coming in
for work purposes. we are losing sales tax from both groups of visitors. i'm going to turn it over to ben to walk through a little more of the analysis of our revenues. here you see the budget adopted by the mayor and the board last year. what it assumed in terms of losses from the prior year across big taxes. the budget assumed we would decline $197 million from the prior year in transfer taxes and lose about $55 million in excess
given discussions going on at the time of the state's budget adoption at the state legislature and all other local taxes, hotel tax, sales tax, climbing by about $144 million. those are the assumptions at the time of the budget adoption. shortly after the budget was adopted, the city began to see an additional -- a new surge as we recall heading into the winter surge here. it became clear at that time that our expectations for the pace of the rebound here would not be equivalent to what was assumed in the adopted budget. the first quarter report, you can see here we didn't provide projections, we pulled down our projection of all local taxes significantly to look at the
economic restrictions and expectations of how quickly the economy would rebound. the next set takes us to the six month mark where we see the trends and good news in the last six months. you can see the significant improvement in tax projections from our six month report and a couple of very large transactions. we went from $200 million down earlier in the year to 181 million at the six month mark and good news we received at six months regarding charter schools, $86 million improvement there, the red bar. i think it's an interesting part of the story this year that these two factors have been driving good news and we have
seen underlining deterioration of the tax base as a city. our six month report, although it reported net good news of 125 million, included in that was continued weakening. and we see the same trend play through here and on the nine month report. we've now with the most recent updates, we have basically climbed back to our level the prior year for transfer tax, which is a significant improvement versus the losses seen in the budget. we have now received additional good news in the nine month report, this time related to residual redevelopment. and those things together, you can see transfer taxes approved since the time the budget was adopted by almost 200 million and the rest of the tax picture
continues to be very anemic. we remain at about $424 million in projected across the tax base. we have had improvement as the year has gone on. there's underlining revenue trends to watch, with a lot of the good news being driven out of these two revenue sources. michelle touched on this briefly, the report has more detail related to what is going on with department operations. we are reporting at this time about $29 million in improvement in the department operations versus the six month report. this is showing total versus budget. the majority of this improvement is being driven by departments
at the top of the page here that reported larger net problems at the six month report on the revenue side in particular. it's driving up improvement across the bottom line. the other thing i think a high level to note, the department projected operations, we don't expect any department to overspend for the year. we don't expect any need for appropriations to carry department operations through the fiscal year. there's additional detail for the covid operations budget in the report itself at a high level.
overall spending has declined modestly since the last projection. some services spending more and some less, mass vaccination services are projected to spend more in the current fiscal year than we expected earlier. ppe and testing is costing less. some expenditure reduction but a larger reduction in expected revenue to offset that. that's the result of two things. one, our claiming experience as we have worked through the years leading us to lower expected claimability than previously expected and in addition, we're starting to receive some question costs from external auditors and fema, causing us to be more concerned. net across this, we still expect the city to end in the black.
it is down by about $24 million at the six month mark. nothing -- just briefly, only to highlight here an issue we are monitoring that doesn't affect the numbers at this point but worth putting a point on. i think it's somewhat understandable, the delays in processing by fema of our claims is starting to create cash flow issues for the city. we would expect to end the current year having incurred about $462 million in fema eligible expenses. we have submitted claims at this point for roughly the first
quarter of the fiscal year. we have only received about 23 million. we have a growing balance subject to some level of timing and approval risk. it doesn't affect budget planning at this point but represents a growing cash flow problem for the city. i'm happy to answer questions on response but we are reporting surpluses in several funds of note, the children's fund, public education fund, open space fund and library fund is showing improvement. a lot of that is being driven by the net improvement of tax revenue. they share in that good news. we see revenue shortfalls in other special revenue funds but
mostly off-set by operating. various hotel funds and arts funds. and the airport mta. there are no significant changes to reserve levels since the last report. no significant withdraws from the reserve and no significant deposits to them. the list of open issues and risk starts to climb but in the current year as i mentioned, we are paying a lot of attention to fema claiming, obligations and allowances and the timing of
those. this report does not assume the stimulus payment which san francisco is expected to receive shortly. we had previously talked about that in projections as funding likely available for the coming two fiscal years but it is a possibility of receiving it in the current fiscal year. the large issue relates to business taxes. the city delayed the filing deadline for business taxes to acknowledge the challenges that many businesses are facing in this economic environment. that doesn't mean we have limited information at this point. we will know more but it will be up until the end of the fiscal year we have a better sense of fiscal tax for the city.
dollars we get. what does it look like in terms of how you're going to interpret the uncertainty? >> i'm happy to share kind of what the news in the current year means for next fiscal year and may differ from last year. we have two pieces of good news. one related to charter schools and one related to redevelopment. we reported part of that in the six month report and then a larger portion in the current report. absent to change and state law, the issues are now closed. those revenues will flow to the city in the future fiscal years, not quite the level here.
as michelle mentioned, a couple of the dollar values reflect two fiscal years of payment and we only received one fiscal year going forward. but as for change in the state law, i would expect to see the excess revenue going forward. that wasn't the case this time last year. last time this year there was a dispute between counties, state department of finance regarding how to interpret current law. that was the debate that was punted to the state controller. kind of issue definitive guidance on the issues. those issues are closed. i think there's great uncertainty looking ahead. the risk is state legislature change and and it is a function of state law and state laws can be changed. we will be watching carefully to
see if it changes proposed in the governor's revise. department of finance is not proposing changes for next year but there's discussion at the california legislature regarding changes. i think we'll be watching that as the state resolves the budget, but it's not certainty that there's less uncertain than this time last year regarding the issues. >> supervisor haney: that is very good to hear. thank you. supervisor safai. >> supervisor safai: thank you mr. chair. mr. controller, i'm looking in here for elections. we have a number of special elections that are coming up and it doesn't look like you accounted for, some of them you
can't predict because you don't know if they're going to qualify. we do know, it happens in the fall, what the cost will be and anticipate another one in the spring that will be a special election recall. have you factored in what the cost of that will be and how much those elections are going to cost? the taxpayers. >> the reporting here is only for the period ending june 30th. there will likely be additional cost next fiscal year related to the special election but not in the projection period here. if that makes sense. >> supervisor safai: that makes sense. i just wanted to know, i'm looking at what we project through the end of the year and then they'll have the upcoming budget. i'm asking if that is going to inform your conversation for the upcoming. i know this is through the end of the fiscal year.
>> i do think you're right and helpful for me to highlight projections in the current year and implications for what we're looking at here for the budget years. that would be captured in the next revenue updates which would be presented as part of the mayor's proposed budget. >> supervisor safai: and then similar, we talked about eraff and stabilizing unless it is changed at the state law and local entities and redevelopment in charter schools. but some -- the reserve status, we started off, it looks like we have spent over $500 million of our reserves from 19-20 and i just wanted to have a little
more of a conversation or have you talk about ongoing decline in revenues from the additional sources that you highlighted in your report, hotel tax, parking tax, sales tax. all those things don't seem to be projected up aggressively. i know much of this budget was helped by federal stimulus and bailouts and we don't expect to see much more in the upcoming fiscal year. if you could talk about the reserve accounts and what 23-24 looks like for the upcoming budget conversations. >> certainly supervisor.
there are, as supervisor safai noted, the report has additional information regarding the major reserves and balances and eligible uses. the city has made draws in the current fiscal year to carry us through this period. we have taken a draw on the budget stabilization reserve. that first quarter problem i referenced at the beginning of the fiscal year, partially resolved using a one time reserve balance from the prior year. the city has drawn in the efforts to carry through this. looking ahead, i think these are some of the big questions that are going to come up as you grapple with the budget and plan for the fiscal years thereafter. the city by largely of assistance of transfer tax and
stimulus finds ourselves in a better situation than back in december. but there are challenges looking ahead. i think the big ones in terms of revenue uncertainty are kind of number one, some of the risks regarding fema. disallowances there might be there in the future. number two is while the world is improving, the pace at which our local economy to recover will be a major uncertainty. that will be especially true in the year ahead. in particular taxes dependent on office workers and hospitality industry. so i think there's going to be a great deal of uncertainty. i don't think so much about whether a recovery will occur,
but the pace. and then third issue has to go with the one time nature of the federal stimulus funds pulling the budget largely together for the next two years. those are time limited. it will lead to significant fiscal imbalance in year three. i think those are some of the issues among others that this committee and the mayor are thinking about the reserve levels you want to maintain versus spend in the years ahead. >> supervisor safai: i guess my follow up question would be, you have to make assumptions based on the rate of recovery. we're seeing it is starting to trend. if you took out the one time stimulus looking at the reserves, at what point -- at
some point we have to balance out the level of the reserves versus the rate of the recovery. we look at what we did over the past year, even with fema dollars, we still draw down a good chunk. thank goodness previous board and mayors were able to put aside reserves. i think that's help. i think one thing this committee needs additional guidance and have further conversations with you on, how we anticipate that recovery and i think with the rate of recovery and rate of bailout we received, we have been very fortunate. if you remove it from the
equation, how does that impact what we do in terms of how we approach the reserves. at some point we have to predict the rate of recovery to keep operations going. that's what the reserves are for. keeping the intafk services running. >> i think you're touching on the same concepts that are on our mind. we are updating revenue projections as we speak. we're scheduled to come back to the committee in early june and present those revised elements and i think i can speak to your specific, what does it mean for choices you might want to make regarding how to hedge against the risk with reserves or other
strategies. i hate to duck but if i could today and come back at that time with a fewer revenue picture in mind. >> supervisor safai: i would just add one thing, we have been in the conversations some of the other hearings, not just the pace but the type of recovery. if officer workers don't come back five days a week. if how tells are not getting the same level of travelers. all those additional parking and taxes that we rely on that we cannot at the end of the diary create just to put one time aside. i would add that to the conversation. given the amount of money we use in the reserve, just to
reference the previous item on the agenda, that's the reason i voted no. i think any supplemental request related to the reserves, we need to guard those very cautiously until we have a better picture on the type of recovery because for us, being able to help people with unstabilization. being age to help people protect themselves in this raefr; so on, those are our highest priorities. thank goodness for the biden administration being able to direct it to american cities ours in particular. but without that, if you took the recovery out, we would be
significantly down in terms of our reserves. thank you mr. chair. >> supervisor haney: supervisor ronen. >> supervisor ronen: thank you for the report. it's certainly good news. i'm just wondering if you can talk about how the additional recovery act stimulus payments that we hope to get in the future might impact our budget going into next year. if you can just give us the high level, your high level thoughts about that. >> yeah, at a very high level, as you know we projected along with your budget analyst and the
mayor's budget office, a significant budget gap during the initial projection in january. in the updated projections in march, it was largely wiped away. between the two projections, a little over $600 million difference. the difference between the numbers is the federal stimulus payments approved by congress earlier this calendar year, initially $650 million for san francisco. more recent information we believe it's closer to probably 630 million but still a very large amount. we expect to receive the cash payment of that shortly. hopefully later this month for
the first half of the money. and then the way the legislation works, the other half would be available in about one year's time. the department of treasury has put out extensive guidelines for what the funds can be used with. 150 pages of them we're working through right now to determine exactly how it can be used and how the timing works. our expectation, that money can be used to off set revenue losses the city has experienced during this period. that's an important change versus previous stimulus we have received and lets the money close that general fund gap. >> supervisor ronen: so that plus the $157 million improvement in this budget year
leaves us in a very good situation for what's coming up very soon in terms of the budget we'll receive from the mayor. >> i think so. just to put a couple of reports together to be clear. the $26 million death, this is good news in the current year is not spent. we are projected to be in the black. as we talked about earlier, some of the revenue news is ongoing as well. i think in the coming fiscal years, the budget is in good shape. in the shorter term, our financial condition has improved significantly. since december and not
withstanding some of the tax revenue we have talked about today. >> supervisor ronen: the point is to get us through the third year when hopefully we recover from where the revenue sources are. is that a correct statement? >> i don't imagine that we are going to kind of fully grow our way out of it by year 3. we expect to have the gap which is understandable. the difference between local revenues and spending is almost entirely close by over 300
million. >> supervisor ronen: thank you. >> supervisor haney: and i should say we should be very grateful for prop i and f, a significant part of the boost that we're getting as well. that ended up being important. colleagues, can we open it up to public comment? >> checking to see if there are callers in the queue. members of the public who wish to provide comment on this tenl, call star 3 now.
>> supervisor haney: thank you. madam clerk, item 4. >> clerk: hearing to discuss food insecurity and hunger in san francisco. recommendations on programs currently in place and coordination between programs and covid response and opportunity for leveraging private and public funds. members of the public who wish to provide public comment on this item should call 415-655-0001 id 187 921 7002. >> supervisor haney: supervisor ronen will provide remarks and then introduce the presenters. >> supervisor ronen: before i begin, i want to give a special
thanks to my chief of staff and my legislative aide who have worked on this. my staff is very passion nalt and moved by the fact that one in four are at risk of hunger in san francisco. it's a startling statistic that has really gotten our interest in solving this issue once and for all. i'm glad we have this focus on food insecurity and hunger in san francisco. prior to covid-19, food insecurity was all too common. but during covid, food insecurity has spiked and without question, low income communities of color have
suffered the most. as part of our city-wide response, the covid command center quickly assembled operations to deliver meals to senior at home to people in quarantine and people housed in the hotel rooms. across san francisco, there were quick mobilizations to feed children dependant on free meals at school. community led organizations created massive life saving food distribution centers. volunteers and donors dedicated hours and dollars to address the crisis. seeing this unprecedented need and amazing responses and knowing we need to build on the momentum of this past year, the board specifically called out food security as a priority in the budget.
typically throughout the budget process we hear from individual departments. food security programs are scattered across multiple departments and funding streams are complex. my goal in calling the hearing today is to hear from several public agencies doing the heavy lifting. we have an impressive foundation to build upon and we can't let up. the food task force established in 2012 by sophie maxwell and brought back by norman yee is scheduled to sunset in july. i have started working with the
current task force and others to update. we need to be sure that san francisco not only responds to hunger in a coordinated and effective way but proactively takes steps to end hunger and build food sovereignty with focus on community leadership self determination and equity. i have invited the food security task force and human rights commission and human agency and sf school district to present today. i look forward to hear from each of them. representatives from the department of homelessness are also here and available to respond to questions. it looks like supervisor safai wanted to make some comments
before presenters. >> supervisor safai: food insecurity has been top item since the beginning of the pandemic and with residents aging in place, this was put in the forefront. i began seeing an early need in my district at the start of the pandemic and also with so many workers in the service industry, i think we have the highest concentration in the city, i started seeing early how quickly our working families were
impacted by the shelter in place, not only for employment but basics of paying rent and putting food on the table. and then we had a hearing at the beginning part of this year looking at how a section of my district was being impacted in particular and in there we saw significant data that showed how certain zip codes, 17% of the entire public benefit clients resided in my district. we have almost 36,000 residents receiving the public assistance i knew food insecurity was an issue but not on this magnitude. we saw the huge numbers.
i never witnessed anything like this. i know supervisor ronen you said the same thing. we had a line that started at the auditorium and wrapped around the football field to the back of the school for people standing in line for food. we started reaching out to industry leaders about food insecurity and attending the food insecurity task force and thinking about how we can assist in the post pandemic. i look forward to working with supervisor ronen and i think it is super important that we incorporate a greater racial equity lens. so many folks in that community have been left out of the conversation. so yesterday i'm proud that both myself and supervisor ronen, thank you for your sponsorship.
my goal as supervisor ronen said, to understand food southernty and -- sovereignty and how it impacts the most vulnerable neighborhoods in san francisco and creating the fund we talk ed about yesterday. so much of that is based on what has been done in the community and driven by the community. we're really excited to look at that in district nine, 11, 10 and six for the supervisors here today. i look forward to the presentations today.
thank you. >> supervisor ronen: thank you so much supervisor safai and with that, if none of our other colleagues have opening comments, welcome paula jones from dph who is presenting on behalf of the food security task force. thank you for being here. >> thank you so much. i'll go ahead and put up my slides. good afternoon supervisors. my name is paula jones. i'm director of food security for the department of public health and population health division. and also vice chair to the food security task force and i staff it. thank you supervisor ronen for calling the hearing and supervisor safai for your leadership for system change.
and i want to thank the board for prioritizing food security in the budget. i'll present on the role of the task force, recent findings and recommendations. the task force was established in 2005. then we authorized the sunset. the task force was created to recommend legislative action and city wide strategies for participation in federally funded food programs to provide general advice and assistance regarding policy to address hunger and enhance food security and then prepare an annual assessment of the state of hunger and food for programs and policies. the task force brings together city agencies, community organizations through monthly meetings where connections are made, priorities are surfaced and recommendations are
2018. food insecurity among families with children is much higher. now, the data is sadly not surprising given the significant economic impact we experienced since the beginning of the pandemic. 44% of the city's adult labor force filed for unemployment at some point. especially vulnerable populations and those without college degrees and african americans and latinx workers. locally in may and june of last
year, the human service agency had a text based survey sent to over 115,000 households. people unsheltered were not included in this data. as supervisor ronen said, while the need for food has risen dramatically, there's a powerful and dramatic response from members of the city and across all sectors that have helped. the recent of the presenters will speak more about the efforts. there's been an expansion that
has been instrumental to make sure families are served. interventions led by the community have been instrumental in the response. pre-covid, the task force had four priorities and during covid, several of the priorities have been advanced. the first one was shared measurements. the budget and legislative analyst issued a report on food security in february of this year. it has excellent recommendations on the issue around shared measurements. and during the hsa pandemic survey critical and timely data during the pandemic. this is critical so residents know what resources are
available. 311 starts handling food calls and food resources. we particularly want to highlight the need for appropriate community resources and i'll go into that on the next slide. prior to covid-19, the task force was scheduled to sunset, we prioritized the need for a continued collaboration for food insecurity with adequate staffing and resources. for the next part of the presentation, i'm going to present recommendations. to develop these during covid, the task force reached out to task force members and other community organizations and everyone on our list to get input on the following questions. what are immediate threats to food insecurity. what invasions happened during
covid-19. interventions with cash assistance like gift cards also provided incredible choice for households and household level responses. also, interventions led by the community allowed for cultural relevant foods. the pictures on the side from a program where small business owners in childcare were asked to provide food for the whole family. this program supported families and small business owners. when the task force asked the community about immediate threats to food security, we
and we have to proactively plan for when emergency food supports and be ready to fill the gaps. in immediate response to covid-19, helping to mitigate widespread hunger and sustained and scaled to meet the ongoing need. in addition to supportive community led innovations, we recommend reauthorizing the task force and modifying membership, bringing on more community groups and businesses impacted by did pandemic as well as adding office of racial equity. the group with more staffing to do the work. and we recommend central coordination of food by the city and the covid food group. and centralized information and referral and as i said, the
budget report from february of 2021 provides excellent recommendations on this issue. and then also continue tracking food security data and data sharing reporting. a full list of recommendations is available at the task force website. >> thank you so much. if it's okay with my colleagues, why love to hear all of the presentations first. and then we can ask questions collectively -- okay. i'm getting a thumb's up. i'll proceed in that way. thank you so much. next we're going to hear from the director of the office of racial equity. thank you for being here.
>> thank you supervisors. today i'm going to give a grounding of what we mean when we say food equity and food sovereignty. and i want to appreciate paula jones, we have known each other a long time working in the justice trenches for almost a decade now and i'm excited to see this attention is being brought forth city wide. in this presentation, we'll get grounding definitions and then we'll talk about solutions as well. this slide is very important. we see the two women holding grocery bags from the free food program. that was started by the black panthers and some of the first programs happened in churches right in the fillmore district. san francisco has a long history of community-led, community-controlled food based interventions we can look towards thinking about food equity and sovereignty. the reason this issue was so
important and i think paula did a great job of giving it context, we saw a collapse of our food systems but particularly under the pandemic. last year 50% of food service and hospitality workers lost their jobs. a lot of them have not been able to find employment or come back. there was a 39% increase in mortality for food workers in california. the highest death rates when it came to covid across any sector. one in four residents in san francisco did not have reliable access to healthy food even before covid and as we saw from the data pulled from dph and covid command center, food insecurities have dramatically increased over the past year and it's very troubling. almost like a pandemic within a pandemic. next slide please. so what is fueling these
inequities? of course covid-19 upended our city and really deepened existing health inequities and structural racism also when it comes to access to food or where grocery stores are placed and redlining with housing and grocery designing. how neighborhoods are structured. also our ability to equitably distribute food across the city itself which is a huge issue in san francisco itself. lack of government support. i think we saw a big effort put forth by a covid command center and folks at hsh and dph of
course. but a lot of that was community mutual aid that stepped in to fill the gaps. they made sure meals and grocery bags and gift cards were delivered. and we have to think about how a lot of our food programming dollars are concentrated in the hands of just a few nonprofits and contractors. which means that we're not able to be more flexible with some of the community based interventions. hunger is a poverty problem. we should look at economic injustice as a driver for inequity and trauma and violence, it may not be safe for folks to actually be able to have the means to feed themselves. we need to think about that when it comes to how folks are able to be food secure. next slide please. a policy goal for the office of
racial equity for the city is food sovereignty versus food security. food security is about reducing outcomes of malnutrition and hunger, i'm a firm believer you cannot solve for structural solutions with individual solutions. so if we're going to take a structural approach, we need structural solutions. that's what food sovereignty does, ensuring communities have the right to nourish themselves through the sound production, distribution and consumption of food. food sovereignty prioritizes economic and racial justice, the rights of folks and thinking about environmental stewardship of land, water and soil. i'll dig a little deeper into this. we were talking about food
equity and talking about racial and economic justice. next slide. i want to dig in deeper here to have a clear understanding of what we're talking about. sometimes folks throw around definitions. food sovereignty is an international movement really being led by a group in south america. in the states, inclusive, community led without exploitation of people, land or environment. it identifies structural inequities that exist within our food and economic systems. it means that we want to achieve sovereignty, we want to establish a system that is healthy, resilient and communities have equitable access to not just nourishing culturally appropriate food but over their own production.
that's a little different than just getting meals in the hands of folks, rethinking agency and ownership. next slide. what does that look like? i just threw around a bunch of terms. equitable food system is healthy, meaning food is delicious and safe and meets or exceeds national or state wide nutritional guidelines and it means it is affordable. people of all income levels can purchase it and just. folks along our food supply chain receive fair wages and treatment and free from exploitation and that high quality food is acceptable to all people. land justice is a huge part of it. i don't want to miss that. thinking about where food is produced by who, who controls it, who has the ability to open
businesses or sustain businesses to feed their own communities. i don't want to miss this part, it's sustainable. and produce and process and distribute recycled in a way that uplifts environmental stewardship and in a way that doesn't waste food as well. next slide. we're talking about food programs, purchasing, how we buy food for different agencies or institutions at like hospitals or schools. food contracts, and employment. for the workers leverage to make sure that food is made on behalf of city government. however, i would love for us to rethink our conversation and broaden that to think about food
production and processing, think about urban agriculture and lands and how they choose to feed people in san francisco. the part of the city that falls into supervisor safai and supervisor walton and part of supervisor ronen's, used to be where a lot of food production happened. markets, orchards, helping to feed the city and the region. we can imagine what san francisco -- i can imagine where that stuff comes back and is equitably distributed and owned by the community. we need to include food businesses, retail markets and distributors in the conversation. they are the missing seat at the table when we talk about food sovereignty. and lastly, we need to connect and work with our food hospitality work force who have been completely devastated by
covid and we rely on every day to feed us. so how do we get and create equitable food system in san francisco. it is possible, maybe i'm just a dreamer but we need to think about this. if you see on the side here, food security focuses on the get, the access part, but food sovereignties focuses on processing, growing, preparing and distributing of food. we have to think about the supply chain. when you take a holistic approach, using food to build a healthy community and all you see in the circle are connected to that from transportation to justice system to community safety to educational opportunity. if we're solving for economic justice, we're solving for food justice. they are related. we want to think of solutions
control and led -- put the power back in the hands of the people who know -- the proof is in the pudding. so many mutual aid delivery services and grocery ideas and ways in which people took back and decided to grow food for their neighbors. this was incredible. let's build that out in san francisco. next slide. we need to rethink access and prioritize agency and ownership. so not so much we want to make sure this group of people has this many calories per day, how can folks actually feel empowered and not stigmatized when it comes to feeding themselves and what ideas do they have to be able to feed the community and how can we build pipelines for small food retail and community based food
initiatives to keep that agency ownership happening and make it sustainable. we also need to think about new and existing food and agricultural infrastructure. that is kitchens and churches. that is storage, that is walk-ins. that is transportation. we need to map out and think about how san francisco eats and how it feeds itself and make sure that we protect and preserve that or build that out. so god for bid, another pandemic or major incident, we're able to better prepare. (please stand by...)
women, and young people in the schools. >> also this is not some bougie concept. ang lot of folks talk about the organic food movement. but actually a lot of cultures were doing organic before we had a term for it. and have connection to land and agriculture or from the home countries. we wanted to make sure food is local, healthy, and sustainable with no base. and california is the largest and most powerful agricultural producer in the entire country and also in the world. we have an opportunity in san francisco to remember that and make sure that we're upholding those values for everyone and not just for folks who can seemingly afford it. >> and lastly, of course, we're doing this with the lens of racial equity and racial justice. we need to prioritize the
leadership and the guidance and wisdom from our black, latino, native, indigenous api folks who have been doing this work and rooted in their own neighborhoods and communities and can tell us what is best for them. and respect that. and move from the paternalistic model of feeding that is very disem pow erg and stigmatizing to the bipoc communities. last slide. force >> again, everyone eats. i cannot think of an issue that is more important right now, and we have a really unique opportunity to shift our language and our thinking from food security to food sovereignty. i am hoping to see this continued leadership on a city wide level to take a more holistic and systemic approach to uplifting food equity approach. i am available for any sort of questions from the leadership and thank you so much for the time today. >> director, thank you so much.
that was incredible. and i still are hold off questions until the end for everyone if that's okay. thank you so much for that really powerful presentation. next we're going to hear from susie smith from the human services agency. >> hello, everybody. let me share my screen now and hope this works with the part of the presentation in the world to my mind. can you see my screen? >> not yet, no. >> okay. can you see it now? >> yes.
>> excellent. thank you for your patience. let me start the slide show. my name is susie smith and i am deputy director for policy and planning at the human services agency. and as you all know, the human services agency is the foundation for three separate city departments that newly renamed the department of benefits and family support, and department of aging services and the office of education and together we remarkably are able to touch over 220,000 san franciscans a year with food, health insurance, supportive care, financial assistance, and child care in partnership with hundreds of community-based organizations across the city. >> so i always hate following
shakira because she is such an amazing speaker to underline systemic issues and i am here more to talk about what we are currently doing and supervisor ronen and safai to bring this issue and the acute spike in food need and hunger and it's really long past the time we had these conversations and so i am grateful to have it here. right now i am just going to talk about what we have been doing prepandemic and during the pandemic and a little bit into the future. and so the fundamental kind of network around food security in san francisco has been the rapid expansion of calfresh which we have seen over the past two years. in the last few years we have
seen a doubling of the case load from 32,000 cases in 2019 to 62,000 cases now in january of 21. last year alone we issued $20 million in food assistance through cal-fresh and were supplemented at the federal level through the stimulus dollars so we're able to boost the monthly benefit from $150 to $270 per household per month which is a small representation of what families really need to feed themselves and their communities. nonetheless, we're glad to see a bit of a boost from the federal government. we have been witnessing about 4,000 applications per month since the pandemic began at the
peak in the spring. we saw about 9,000 applications for cal-fresh. and we have been importantly coordinated with the school district around the distribution of pandemic ebt last summer for 37,000 school children. and the rapid expansion of calfresh. >> and turning to the department of disability and aging services and the sort of underlying support network for nutrition that they have provided over many years, they support the network of 13cbo organizations that serve about 28,000 clients each year. this is pre-pandemic. part of that has with the san francisco food bank that provides about 18,000 grocery bags per month via pantries as
well as cbo partnerships so they do it directly and also partner with many cbos in community. and during the pandemic, we saw our food support via the das partnership spike incredibly. meal distribution peaked in may of 2020 to about 460,000 meals that we provided through may. and that includes both communal dining which was pivoted to meals on the go that our senior centers provided as well as a real spike in home delivery meal providers handle emergency requests and shift the mod frel a senior center to be able to deliver to people at home as they were being asked to shelter in place. so on the trend graph and the
amount of supply to provide in pre-pandemic and home delivery and the huge spikes that we have seen since the shelter in place order came. so the next two slides focus on the additional services that we have been providing in response to the pandemic and this was h.s.a. has a role around care and shelter in traditional emergency response structure. this is bolstering the care and food part of the response everybody. we did a few key things. one is the infrastructure that we currently had in order to rapidly expand and so we expanded our partnership with the san francisco food bank to bolster a citywide mass food support effort that is
essentially for anyone who needs groceries and walk to the pop-up pantries or drive in the drive through pantries and then they also increase home delivery meals for at-risk individuals that didn't want to leave home. and the projected impact for the fiscal year on the numbers of people reached through that effort has been close to a million and 947,000 people will have benefitted from the grocery bags by the end of the fiscal year. coupled really importantly with the conversation that we have been having is the community partnership. the community rose to the challenge and communities self-organized and with the grass routes effort that support themselves and their loved ones. we are able to fund several of the efforts with the pop-up food pantries that develop in communities and organizations
like homey that weren't necessarily squarely focused on food suddenly switching the mission and responding to the needs and trading and increasing the food pantry and focused on people disproportionately impacted by the pandemic and the bipoc and having our ears to the ground and understand how we as a community are responding and how to support that response through city money. >> a next we also increased our support of food for people experiencing homelessness by providing meals to unsheltered individuals livering in encampments and reducing the need to travel across the city. the last initiative i will talk about in response was the great plates delivered program and this is a temporary state
program with 60 restaurants and food providers to deliver meals to at-risk seniors and what is good is the double bottom line to support restaurants largely bipoc restaurants to be able to not two go out of business. and obviously they bled so much during the at-risk pandemic and this is a great state program and has a wonderful bottom line approach. unfortunately, the state is expecting to phase out this program by the end of the federal fiscal year. the impact has been very broad and would be able to provide 2.7 million meals through great plates delivered and those support people in need of the restaurants providing that food. we also bolstered the existing
aging and disability food network. we were able to increase service levels through that network. we were able to support adaptations to the covid-19 protocols so cbos could be flexible and create new model of delivering food to vulnerable populations. >> early on in the pandemic we developed in partnership with many others the isolation and quarantine food help line. and that is essentially a number to call and d.p.h. social workers provide when someone is positive and isolated home and needs food in order to do so and call the help line and provide meals and groceries to cover the quarantine period and we have done about more than 15,000
with the infant health and grocery bags and with the traditional populations to reach and was from lgbtq community to hope sf residents. and to get supplemented and to undocumented immigrants who are more eligible for other support programs. and the controller's office has quarterly updates and see how the funding break downs in the target populations. and lastly, moving forward we want to continue pandemic programs into the next fiscal year and the programs that i mentioned and to support the partnerships and isolation and
quarantine. and we want to also make sure that the from the traditional pandemic food support and h.s.a. sending out eligibility workers to community food banks to be able to enroll them in calfresh if they are not already enrolled. to match data and weren't connected and that people expect and develop through covid. and as we talked about earlier, this is the time to step back and engage in a city whied conversation about food equity and really think strategically and innovatively about the best
mechanisms to deliver, distribute, grow our own food and do that with equity at the center and dignity in the center and avoid stigma and secure that we all need to eat. and everyone in the city with the resources that we have should be able to do that with dignity in a way that is culturally relevant to them. with that, that is the end of my presentation. i am happy to answer any questions but thank you, all, for bringing this important issue to the board. >> thank you so much, director smith, and it's been such a pleasure working with you throughout the pandemic and seeing how incredible your work is and with the community. so thank you. thank you for that.
last but certainly not least, we will hear from jennifer lavar and from sfusp. and thank you so much for joining us today. >> thank you so much. good afternoon. my name is orla o'keeffe and i am the chief of policy and operation for sfusd. i do not have a power point, but we have some talking points to submit in writing as well. and from the city of san francisco and thank you for your great presentations so far as you highlighted the pandemic shine a light on the structural barriers to food justice and food sovereignty. it also highlighted the school
food programs are essential. historically antiquated systems, and with the undervalued cafeterias and have contribute kribted to a negative perspective. and sf usd with the innovation and transformation in school meals. for example, the city's sugary drinks distributor tax and with the local procurement. to support communication with the goal of destaying ma tiezing the programs and with the partnership and the foundation.
and to work work on the stigma about schools. it is hard to learn when you are hungry and hard to do anything. can you imagine at this meeting we didn't have a chance to eat today, how hard it would be to pay attention and engage. and improving school food has been an immediate impact on academic performance. it is incredibly important for all of the students. affordable food is not always healthy. school food is affordable and healthy. and so it's my pleasure to introduce the fearless leader and school meals expert jennifer lavar, the director and has done a phenomenal job during the pandemic to work tirelessly to overcome and to find a way to provide 7 million meal. she leads a team of dedicated cafeteria staff to the children in san francisco to help address food insecurity.
>> thank you so much. good afternoon. my name is jennifer lavar and i am the student director for student services in san francisco unified school district. i hope you all can hear me. and i am unmuting. can you hear me? great. and before i speak about the pandemic relief effort, and and with the nourishing our students with good food and we have adopted some of the highest nutrition standards in the nation and have a wellness policy that is designed to inspire and em power the school communities and build a strong food culture. with the good food purchasing program championed by former school board members fewer and haney to align with the vision and values.
sfuds believes in supporting local economies, environmental sustainability and safe and healthy working conditions for the employees and those who bring the food to the door and promoting health and well being. with the good food purchasing guide through ribbon procurement standards. all participants received fair compensation and is produced, processed and distributed locally and principals of environmental stewardship. with access that is fair, sustainable, and loved by our students and build a strong food culture when all voices are represented, food has the power
to build community. we take multiple steps to empower student voices including a school food advisory program and the student centered approach to designing dignified dining experiences for our students. we also create dignified built environments utilizing the 2016 obligation bond to create dining experiences and by december 2021 we will have redesigned 71 dining spaces and upgraded four kitchens with the serving lane to remove prepackaged food. and we are committed to creating
a thriving work force and the goals are set to achieve the vision and student service equity and with thriving employees and to engage all students in a positive food culture. and on march 13, 2020, san francisco unified school district made the decision to close schools in response to covid-19 pandemic. and we began the grab and go operation to distribute free meals to all of san francisco's children. looking back, we thought it was going to be three weeks and the students would be back in school. we started the grab and go locations at school sites and
quickly expanded services thanks to the c.e.o. partners. and st. paul of the ship wreck, community centers and ymcas in china town and the village. and the response meal programs and lines and parents and grandparents wrapping around the city blocks and seven million meals later in the city of wealth like san francisco free meals are needed. with the san francisco unified school district with free breakfast, lunch, and dinner when we come back in august. we have updated the budget projections and the slight
adjustments to the way our funding will be. and movement at the state and federal level. nancy skinner has introduced sb364 which is currently in the appropriations committee and senators gillebrand and moore and omar introduced the universal school meals act of 2021 to the federal level and regardless of income. also eliminate school meal debt and strengthen local economies to incentivize local food procurement. the addage of living paycheck to
paycheck and so many of the families and the pandemic revealed that. and that circumstances are more dire and we are hopeful that the time for universal meals is now. that children will no longer have to wait in the lunch line for anything that sunt free in the education system that is the meal they so desperately need. we appreciate the support that we have and we can go so much further together. we hope we will continue to work together to improve the meal services for san francisco children. and so some of the things that we would like to see how we can work together are improvement of sfusd kitchen infrastructure which ultimately would mean a multimillion dollar investment over several years. the development and investment in the work foornsd continued investment. and which allowed us to invest in the system of baseball. and to provide the meals.
and working in san francisco and i am new to food security work and learning a lot about it typically and i believe that this movement. and is pretty profound. what i noticed and with the once in a lifetime and opportunity and the norm that we are used to has been so up ended and concept and think about are we really doing things in the best way. are there better ways to do it.
as we're rebuilding our city, how could we rebuild and be even more innovative and better than we were before the pandemic. and i believe that's the case in many areas. food security and this growing movement that is happening not because of the pandemic but for years prior to and takes on a new urgency in san francisco and the food sovereignty movement feels particularly timely. and so i am just wondering, you know,, for the different city departments and i should also mention and thank oewd for being here. i believe both the dylan synder and emily cohen are also here from h.s.h.. teresa and from so please feel
free to chime in at any point. i am wondering how we can get and start with asking paula from the task force. how much is the city striving towards a framework and getting the the calories and to that is something to integrate to the bet of their ability fresh foods. and we have incredible local produce that comes from that
this broader framing is excited and needed and i would say that it's trying to take a new look at the best way to organize around that. >> and do you have any thoughts about how we can begin to work together to implement the framework that you so brilliantly presented? i want to uplift a couple of ideas. >> in getting us to come together on that with the to
with how and where we need to heat and to better track and how the city can be more dialled in to looking at what that means for food infrastructure is super important. many neighborhoods have food spaces to gather, eat, and can have access to food and rethinking the restaurants and how they had to pivot in the pandemic to get more food to more people. so i think that's also thanking the food retailers. and those are some kdz. and i do think that this conversation has to go beyond this hearing. he would love to have more interagency and district collaboration.
similarities around summer options and where we have similar usda requirements that we have to meet. and i think with the purchasing program and how that could be shared across all the city in general. and with similar requirements. and how could we use lite the learnings that we have. >> i don't want to take up too much time before i hand it over.
sustain the efforts beyond the pandemic and we are in the process -- the mayor is in the process of finalizing the food budget. we are figures out the exact level. one thing that happened was inspiring and something we hadn't seen is the cross collaboration and the build new relationships overnight and roll up your sleeves and work together. we saw that with the coordination group as well. keeping that momentum of that collaboration and that really zero focus on food security and empowerment is really important.
the community needs and we don't get it right. and i appreciate that question. we will be continuing it to figure out the exact level. that rich and continue to develop over time. and so many residents and work in the garden and produce their own food and in the garden. i am wondering to what extent are urban agriculture in san francisco, which i think is
course. and thinking about how who has access with control and that is an important sovereignty and from the time of the city and within this project in the filmore or that is really important. so i think they are also an important educational health intervention for community as well. and i think that i am not sure if we can get to the full scale of what we will have have in in with flowers and honey and with
the importance of the market and san francisco is powerful with the highest number of farmer's markets in the country. to connect rural and urban agriculture as well. from the food system perspective and the incredible area and incredible creativity at the airport. and turning over some of the land for urban ag and sovereignty and food justice frame. >> good point.
and the only other thing is to see the space and what can be scaled with the mental health and to engage school children and the land and where the food comes from and educational and curriculum as well. and there are so many great benefits beyond just the food and the control aspect that if we were able to scale whatever program we have, it would be great. that is where the city wide conversation we need to have. what are the >> and to develop and grow and expand the work in our city.
i think we can continue to make this even more empowering to communities. and other than having nutritional needs met. and really go beyond that. off from thank you so much for participating and i know my colleague supervisor safai has a few questions as well. >> thank you. thank you, all. thank you, paula jones, for your amazing work. thank you, susie. thank you, director finley for your amazing work in this topic and the to look for the positives as well. and one of the positives is the
community driven abilities and what we call our hubs, the food hubs. and their insistence on having culturally competent looking at things through the perspective of those communities that they are trying to serve. and having it be community driven. many of the things that you talk about are something that supervisor ronen and i share the belief. we put forward and as a result of my questions to her, and the mayor's responses in question time and she reflected and her own personal experience as someone having to wait in line for free food. how that felt humiliating. how many of the people that have conveyed that us as elected officials and how that continues
to feel just not right and making people stand in line to get food whether it's because of the reliance on calfresh or w.i.c. and whatever it may be. what we're trying to do with this fund and building up the success of the community is re-imagine how we do free food distribution. the mayor said it well and i would agree that are a place to sect their own food is what they want and we are excited about that legislation that we put a lot of time and effort into it and i think there is the long-term to having to make the investments to make action and
access to food now san important part of the conversation and we will work with members of the board and yourself on that. the second thing about the task force itself is >> i think we agrow and the task force shares the values and the prior tis. we are all in agreement. i would say that given that the task force formed in 2005 and it makes sense that what is needed
more community based initiatives with that move to continue from the food bank to meals on wheels and other larger institutions that have the infrastructure and staffing and which definitely feeds a specific needs. that can be more creative and community base and focus and culturally sensitive and humble in the funds are spent and who they go to. and with the bipoc is not a monolith and what works in china town may not work elsewhere and we need that flexibility to be able to do that. we have committed to providing food feedback to think about
this and to agree that standing in line -- you don't have to comment on it, but raise your hand. >> i don't have any other comments. thank you, supervisor ronen and chair haney. look forward to continuing to work with you talented women in leading this for us. >> thank you. sorry, i have been talking on mute. supervisor haney, can we open this up for public comment? >> sure. madam clerk, is there anybody lined up to give comment? >> yes, mr. chair.
members of the public press star 3 to be added to the queue and are there >> please unmute the first caller. >> good afternoon, chair, members. i am with the government apairs and thank you for highlighting this important issues on equity, access, innovation, learning and in new ways. we push for equitable programs and policies at all levels of
government and ensure there is equitable access to 2350d to have inclusive and culturally appropriate food options even during the pandemic. while supporting those most impakted by the covid-19 crisis and push for full sovereignty and food banks have to innovate the face of the crisis because of the covid restrictions. that is driven with new lines and have the ability to choose. now is not the time to reduce support. this is imperative and i am here to humbly ask your support for all of the above.
we request money for the food bank and all community partners who have a redesign and form the path together and let's not forget the food bank purchase power with $1 can provide up to 10 meals. it is imperative as we pivot from a disaster response which is the pop-up program to re-imagine the food insecurity and reduce service levels toward the future. current hunger levels need to will put. thank you with community collaboration. >> thank you. good afternoon. thank you for calling this critically important. i am here today from safe and
sound from a network of 26 efforts to further equity and justice for pedestrian families. and to face challenges related to systemic poverty and intergenerational trauma with community-based essential services and with the parenting classes and the pandemic and with the structural racism for families struggling in covid and have increased exponentially. and to experience economic insecurity which is almost completely shut down through the shelter in place orders. and with the doubled and tripled
and skyrocketed. collectively efforts with the the food distribution and as we pivoted to providing covid faced support with prompt druks and time tensetive emergencies and with the energy relief fund to help relief for those who don't qualify for positival aid. the demand greatly exceeds the supply of resources. we have seenane crease in new families that didn't meet this community support before. it is critical that the city invest in equitable food system and prioritize the sustainable
food safety net with filling the gap for essential needs. thank you for your time and consideration. >> next speaker. this hearing today is timely as i wrap up my capstone and there are a couple of items that i want to uplift. the first is that funding priorities need to be shifted to food organizations working to
empower people and not just to shift to organizations that are working to empower. and that is not that food security and food access is something wrong with that to empower people. what can we do to be food sovereignty and doing this at an institutional level. what would it look like to have a food sovereignty task force that emphasizes foo food coverty and the larger context of the
incredible amounts of carbon emissions in the food security and food access realm. this is a larger conversation than just conversation and a humanity conversation. and we need to address it for the younger generations. and i will wrap up by saying supervisor safai that food access is not locked within food sovereignty. food access and food security is not something that is missed within that property. force foornsd to shift that lens. >> i am reagan sales, a resident in district one, a member of the food securitasing force and work at children's council of san francisco. i am here to emphasize that san francisco needs to invest in
those who face food insecurity and are often left out of data collection and reporting on food schurt which needs to change immediately. they offer different leave from child care senters and interventions must be tailored to the lived realities. they are small business owners. they are largery women of color and can and should be activated as a hub in their community to provide culturally responsive food for entire households in their care. while the child and adult care food program provides some support to the community, it is historically not enough to meet the needs and do not account for caring for and feeding children in san francisco. while there are regulatory changes that may affect participation and impact the city should be evaluating strategies to bridge the known gap. with the evaluation and to have
a higher reimbursement rate that aligns to the food costs to acleave yate the gap and additionally to invest as an essential strategy to reach the full potential. thank you. >> thank you for your community. next speaker please. >> good afternoon, everyone. i am the program manager for the san francisco market and the only wholesale with the produce
markets to represent the merchants at the market. we had a robust food recovery program and we donated food that wasn't able to be sold to community-based organizations in the bay area. to date we have donated over 4 million pounds of food through that program. i had a small program where i was sourcing and buying food from the bayview for the food pharmacy program. and the department of health approached us to see if we could scale up boast of the programs and work with more community based organizations that were just in the thick of trying to provide food for folks. and we said yes with the $400,000 grant that was soda tax dollars.
with the success of that program and partner the individual groups and these were black churches, clinic, mutual aid groups and established nonprofits that had never done food distribution before but started. and then with the other programs with food distribution and the farm in the bayview and never been there, go check it out. wonderful, incredible group of people. we were able to create something new. a new way to distribution food and we partnered with the groups directly with produce companies. and i allocated a credit to them. so the groups could all chose what they wanted. >> thank you for your comments. >> next speaker please. >> caller: and sharing to go
with the -- >> thank you, supervisors. i am lauren hall and we operate 574,000 formerly adult and echo the note to continue cross departmental conversation and determine who can lead funding innovative meal delivery pilots in permanent supportive housing such as the one we recently lost which is a high priority and lifeline for the tenant community. thanks so much to paula jones of d.p.h. and the director of h.s.h. to commit addressing hunger which is currently not efficiently or adequately addressed. food is critical for recovery from homelessness and housing retention over the long term or housing is an sro as much as of the supportive housing portfolio where there are not adequate cooking facilities to meet needs of residents, and this allowed
us to pilot a partnership between ourselves and la coquina to be easily replicated to address gaps in the current food system and the community connection and cultural relevance. and with the food security program. and to be eligible for nutrition support by design. and the program targeted 60% of the residents in the building and allowing for the right balance to meet the diverse needs on the site and as well as insure that no food went to waste. residents can choose to get food on the day they needed it. overall it served the majority of tenants and acknowledging the different needs to secure their own foods. funds are dedicated to food quality and choice and leveraged the existing support service teams and bundled deliveries and remove cumbersome requirements to accessing individual current meal programs. the food purveyors who are
primarily immigrant women entrepreneurs are also able to survive the economic impact of covid and grow their businesses with steady revenue. this is amazing. >> this is jeffrey greer speaking from the position of the executive director for san francisco mental health education funds and the behavioral health commission. i am also a long-term member of the san francisco food task force and i really don't to draw a line from mental health and food insturt is not that
difficult. one issue cannot exist without the other regarding housing. awe thank you for your community. next speaker please. with the small local restaurants for those in need and supporting the great plates program. covid-19 has shown us there are many routes to recovery and true recovery must consider the long-term vitality of the small businesses to respond to the community during times of emergency or crisis. this reduces job loss and
customer disruption with the avenue to recovery that doesn't depend on assuming additional debt. we have worked to engage with the impact of local farms and career companies. with ask the city to consider the benefits of the multibottom line approach and future contract needs associated with food insecurity. thank you for your time. >> thank you for your comments. next speaker please. >> caller: supervisors, i am the manager of community partnerships for a nonprofit incubator and work with women of color and to attend the one at the corner of golden gate and hyde. i appreciate your all continuing to have the conversations and putting the spotlight on the ongoing challenge of food
security which unfortunately is not just a relic of covid-19. the pivot from emergency food response to ongoing food equity and i urge the city to invest in community infrastructure to benefit this increased food security and populations and specifically focussing on agency and dignity within food security efforts and dignity meaning the quality provided and including a variety of culturally inclusives repiece and ingredients and the creation of programs that offer choice and agency. and i really love to emphasize the partnership with dish previously by lauren and the start of the pandemic and the businesses lost 0-100% of the income overnight. and the programs like this partnership with dish is the nonprofit providers and with the housing population and also women of color and in immigrant communities and have tonights
survive and and creative opportunities for entrepreneurs to connect with the local communities and build ra port with the increased passion in the work that they have been doing and the invest in the partnership that the city hopes to be a part of as well. >> next speaker, please. and the director and working with transitional age youth and the program for seniors and programs for the volunteers and staff that are facilitating the resources to the community and
during the pandemic. and mlvs we distribute about the boxes a week and in neighborhoods. we connect jobs and have received food from the food hub. our work with the latino task force brings families to identify the number one concern to communities who need it most. >> currently there are 15 callers listening and six in the queue. if you wish to provide comment, press star 3 now. next caller please. >> a hello. welcome, caller.
>> hello, caller. >> you may begin your comments. >> the caller disconnected. i will take the next caller. >> good afternoon, supervisors. i am calling in as a long-time advocate for urban agriculture and ran little city gardens which was a commercial farm and currently part of the greenhouse project with the district. and i appreciate that you are having this conversation and
agriculture on a significant scale is to be a big picture and and with the presentation. and with the vital component of sovereignty. and the activity and certainly still is in cities across the world. and to contribute the yield necessary to solve the issues alone and can certainly contribute to the local food economy and the distribution pipeline and the profound way. and by being hubs for production. and partnership and no question that urban farms can empower communities across cultural and economic lines and with food growing skills and with
knowledge and with the unique parcels available for urban agriculture and to be frank, there aren't many. there is a time sensitive opportunity with the farmable soil that we have left. and i hope better than ag will be considered in food sovereignty discussions moving forward. thank you for your work. >> thank you for your comments. next speaker please. . . . >> hello. i am dr. amy beck and i am a pediatrician at san francisco general hospital calling in to share my experiences with the efs program. this is a program where we have been able to provide fruit and vegetable vouchers to our patients in this program has received funding from a number of sources including the city of
san francisco. and i am just really here to sing the praises of the program and has been a wonderful resource for my patients. with the tremendous rates of food insecurity as an example, we did a survey with parents last summer and prior to pandemic. and 48% of parents reported they had experienced food insecurity prior to pandemic and during the pandemic, 72% reported that they were experiencing food insecurity. so it's something we deal with every day. and being able to provide families with the effs vouchers is wonderful because they are able to use the vouchers to obtain fruits and vegetables at local stores that are in their community. they can go any time the stores are open and obtain the produce they want and need for their
family. we have seen a lot of health benefits from this program. and i just really hope that the city can continue to support it. and my fellow pediatricians and provider asks me every day if we'll have access to more vouchers for our patients. it's such a wonderful program. thank you. >> thank you for your comments. next speaker please. can you hear me? >> yes. >> caller: okay. i can talk. good afternoon, supervisors. my name is veronica and a resident whose family has been in the bayview since the mid 1940s. i am super excited that food security, food justice has finally come to the fore froent front of this city. hunger is a social justice and economic issue. unfortunately, it took a pandemic for all of us to see what many of us have been championing for many years. as you re-imagine how to address
this issue impacting people experiencing hunger, please think about the folks who are hungry after 5:00 p.m. close of business day. i personally receive numerous calls from families, seniors and other residents seeking food resources after many of our food programs are closed. as you know, hunger is not a 9:00 to 5:00 issue and we must create systems that people can access high quality food 24 hours a day. and i am grateful for many of the on the ground networks that i can call to help people but this shouldn't be contingent on people calling my personal cell phone. what must be built into city systems and community structures. thank you, supervisors ronen, safe walton, haney, and all of you for making food security, food justice an important city service. >> thanks for the comments. next speaker please.
>> i have three short points for you to consider. prices have increased and according to the chronicle, fruits price to december 2020 and the incredible gap between increased needs and with the march and calfresh enrollment increased 38% and with the funding for market match have not. as for efs, low xhk pregnant people increased 46% from fiscal year and this is in addition to 8,000 plus low income family and senior households wait listed
for effs through vouchers due to high demand. in addition to offering culturally relevant, healthy food support to low income san francisco san franciscan residents and the healthy food and to revenue local that is much needed support for small businesses and who have been negatively impacted by the pandemic. thank you. >> thank you for your comments. next speaker please. >> caller: this is in addition to -- >> caller: hi, supervisors. chester williams here from the bayview speaking for the h.p. unity resource program in operation for over six years.
we make deliveries to seniors and disabled. and what i want to keep in mind is that there is the goal to go from food security to insecurity within san francisco. and we know that has to be done and families that as seniors have more than one adult or two adults in the family along with often they have kids. so as we have seen this and gone door to door in these community, it is important that a source of funding be kept in part open to those people that need that food supply throughout the community. i as a deliverer believe if you can find a way to make this a subsis the answer and with the
intelligence to be well fed and and there are currently two callers in the queue. next caller, please. >> my name is roberto hernandez with the latino task force and the mission food hub at 701 alabama street. i want to share that latino families here in the mission district and throughout the rest of the city have been impacted by the evictions and we were already in a crisis before this pandemic, and we were at ground zero for housing. we have had a lot of people living in overcrowded housing. all of a sudden this pandemic happened and some of the people
went to some of the that is one of the reasons i started the mission food hub. and people called me needing food. one of the things that we have done is totally different from what everybody else does. the people that make decisions and we have 70% of the people who volunteer here at the mission food hub who are the volunteers. 70% of the volunteers of 313 people and they are partly making decisions. we created a national model of how to culturally, appropriately provide food to people in a human way and not just provide whatever comes in a day. most importantly, i want to share with you that a lot of these people have lost their jobs permanently.
a lot of them will never be able to go back to the jobs. more recently, a young brother who has five children was back in the line even though he got a job here through the resource hub, and i greeted him that afternoon, and asked how the job was going. he said, roberto, i owe $28,000 in debt. and i need to continue coming here getting food because i can't make ends meet currently and pay the debt that i owe. so when you look at recovery, it's going to be -- >> time is elapsed. >> thank you for your comments. next speaker please. >> a special thank you to paula jones and my name is a resident
of district two from the interfaith council board of directors. and i am calling on behalf of the muslim community to the positive food for immigrant and low income populations in district six with the food recovery and health and wellness. and bring attention to the need of the muslim community members who adhere to a kosher diet. in the pandemic, we realized the urgency and worked with the command center to secure $65,000 to serve 750 families in need of protein and fruits and vegetables and there are many more families we have not reached out to and would like to do so. we request $350,000 to support
immigrant and low income family, especially those in low income buildings across the city and to deliver food vouchers visa debit card and translations for arabic language, and liaisons who are trusted sources within their community and who live in their community. we want to make sure that the people that are serving them are also understand their situation. and to help with decreasing the stigma of the vouchers and to bring to your attention the lack of wi-fi and many of the low income families are not able to sign up for calfresh. that is addressed to the budget with access to food and access to wi-fi. thank you so much for your leadership and support.
>> thank you for your comment. next speaker please. awe>> caller: hi. i am the co-founder and director of mission meals coalition. and we are a mutual aid group and we were the first responders to the food insecurity crisis in the mission district. and we are 100% volunteer run and elder led, intergenerational. [please stand by] . .
children coming out to get these grocery bags that we provided. of good, solid food that anybody can eat. the city needs to recognize that bayview hunters point is one of the poorest communities in the city and start putting funding into making sure people can go home and be able to cook a dinner for them and their families. the seniors coming out crying, stating they haven't had food in a week until we showed up in our vans with this food. it was just really ridiculous. san francisco is one of the richest nations and to have this problem is unfortunate and i would urge the supervisors, all of you, to start investing in this community, who have been here for two and throw
generations. it's ridiculous the way i had to go through and make sure seniors were getting food and eating. thank you for having this hearing for us. i hope the people who have spoke up against this injustice, you guys will hear them and start making efforts to fix it life-long problem. thank you. >> thank you for your comments. next caller, please, i believe this is the final caller. >> caller: thank you, supervisors, my name is (inaudible) i'm a community organizer and i really appreciate and up lift all of the supervisors for taking the space to hold this hearing t i would like to thank paula jones for her commitment to coordinating and ago agree gating the information around food and security during covid. her work has been nothing short of extraordinary and i want to thank director simile for expanding the conversation to
talk about the possibilities of advancing food for our communities. i want to quickly mention that i think the most important consideration in deciding on your funding framework for food sovereignty to come is really considering proximity that we minimize the physical cost and disproportionate time burden required for our most hung row and our most poor for meeting their essential needs. this includes expanding the scope of equity to include disability knowing that limited public transit exacerbated hunger and the inability for access to food for many in our communities. i want to thank the supervisors for their consideration and appreciate your on going efforts and supporting our most vulnerable community members. >> clerk: thank you for your comments. we have one additional caller.
>> clerk: caller, unmute it. i muted the caller. >> clerk: are there any other callers in the queue? >> there are no other callers in the queue. >> thank you to all the public commenters and to my colleagues for holding this hearing. again, i want to thank our incredible city staff across so many different departments for having worked so hard on should issue during this pandemic and we're looking forward to continuing the work through outgoing forward and perhaps in a new deeper or more expansive ways. so with that, supervisor haney, i would be happy to make a
motion to file this hearing. >> thank you. >> second. >> second by president walton. can we have a roll call vote on that. >> clerk: yes on that -- [roll call vote] you have five ayes. >> this hearing is filed, thank you for your leadership and to all of the presenters and the folks who called in for your extraordinary work and we will make this a priority during the budget process and beyond. with that, madam clerk, are there any other items before us today? >> clerk: there are no other items. >> great. this meeting is adjourned. thank you all.
[♪♪♪] >> i was introduced to this part of town while working on a campaign for gavin, who is running for mayor. i was one of the organizers out here and i met the people and i fell in love with them in the neighborhood. so it also was a place in the city that at the time that i could afford to buy a home and i wanted to own my own home. this is where we laid down our roots like many people in this neighborhood and we started our family and this is where we are going to be. i mean we are the part of san francisco. it's the two neighborhoods with the most children under the age of 18. everybody likes to talk about how san francisco is not family-friendly, there are not a lot of children and families. we have predominately single family homes. as i said, people move here to buy their first home, maybe with multiple family members or
multiple families in the same home and they laid down their roots. [♪♪♪] >> it's different because again, we have little small storefronts. we don't have light industrial space or space where you can build high-rises or large office buildings. so the tech boom will never hit our neighborhood in that way when it comes to jobs. >> turkey, cheddar, avocado, lettuce and mayo, and little bit of mustard. that's my usual. >> mike is the owner, born and bred in the neighborhood. he worked in the drugstore forever. he saved his money and opened up his own spot.
we're always going to support home grown businesses and he spent generations living in this part of town, focusing on the family, and the vibe is great and people feel at home. it's like a little community gathering spot. >> this is the part of the city with a small town feel. a lot of mom and pop businesses, a lot of family run businesses. there is a conversation on whether starbucks would come in. i think there are some people that would embrace that. i think there are others that would prefer that not to be. i think we moved beyond that conversation. i think where we are now, we really want to enhance and embrace and encourage the businesses and small businesses that we have here. in fact, it's more of a mom and pop style business. i think at the end of the day,
what we're really trying to do is encourage and embrace the diversity and enhance that diversity of businesses we already have. we're the only supervisor in the city that has a permanent district office. a lot of folks use cafes or use offices or different places, but i want out and was able to raise money and open up a spot that we could pay for. i'm very fortunate to have that. >> hi, good to see you. just wanted to say hi, hi to the owner, see how he's doing. everything okay? >> yeah. >> good. >> we spend the entire day in the district so we can talk to constituents and talk to small businesses. we put money in the budget so you guys could be out here. this is like a commercial
corridor, so they focus on cleaning the streets and it made a significant impact as you can see. what an improvement it has made to have you guys out here. >> for sure. >> we have a significantly diverse neighborhood and population. so i think that's the richness of the mission and it always has been. it's what made me fall in love with this neighborhood and why i love it so much. >> right before the game starts, if i'm still on the field, i look around, and i just take a deep breath because it is so exciting and magical,
not knowing what the season holds is very, very exciting. it was fast-paced, stressful, but the good kind of stressful, high energy. there was a crowd to entertain, it was overwhelming in a good way, and i really, really enjoyed it. i continued working for the grizzlies for the 2012-2013 season, and out of happenstance, the same job opened up for the san francisco giants. i applied, not knowing if i would get it, but i would kick myself if i didn't apply. i was so nervous, i never lived anywhere outside of fridays
fridays -- fresno, and i got an interview. and then, i got a second interview, and i got more nervous because know the thought of leaving fresno and my family and friends was scary, but this opportunity was on the other side. but i had to try, and lo and behold, i got the job, and my first day was january 14, 2014. every game day was a puzzle, and i have to figure out how to put the pieces together. i have two features that are 30 seconds long or a minute and a 30 feature. it's fun to put that al together and then lay that out in a way that is entertaining for the fans. a lucky seat there and there, and then, some lucky games that include players. and then i'll talk to lucille, can you take the shirt gun to the bleachers.
i just organize it from top to bottom, and it's just fun for me. something, we don't know how it's going to go, and it can be a huge hit, but you've got to try it. or if it fails, you just won't do it again. or you tweak it. when that all pans out, you go oh, we did that. we did that as a team. i have a great team. we all gel well together. it keeps the show going. the fans are here to see the teams, but also to be entertained, and that's our job. i have wonderful female role models that i look up to here at the giants, and they've been great mentors for me, so i aspire to be like them one day. renelle is the best. she's all about women in the workforce, she's always in our
corner. [applause] >> i enjoy how progressive the giants are. we have had the longer running until they secure day. we've been doing lgbt night longer than most teams. i enjoy that i work for an organization who supports that and is all inclusive. that means a lot to me, and i wouldn't have it any other way. i wasn't sure i was going to get this job, but i went for it, and i got it, and my first season, we won a world series even if we hadn't have won or gone all the way, i still would have learned. i've grown more in the past four years professionally than i think i've grown in my entire adult life, so it's been eye opening and a wonderful
>> san francisco recreation and parks department offers classes for the whole family. rec and parks has a class for everyone. discover what is available now and get ready to get out and play. henri matisse. frida kahlo. andy warhol. discover the next great artist. get out and play and get inspired with toddler classes. experience art where making a
mess is part of the process. classes and the size the artistic process rather than the product. children have the freedom to explore materials at their own pace and in their own way. talks love art, especially when they died into the creative process -- dive into the creative process. at the end of the classes, they have cleaned and washup. of.com great way to get out and play. for more information, visit sfrecpark.org. that out and play and get into the groove. rec and parks offers dance classes for seniors.
first-time beginners or lifetime enthusiasts -- all are welcome. enjoy all types of music. latins also, country and western. it is a great way to exercise while having lots of fun. seniors learn basic moves and practice a variety of routines. improve your posture, balance, and flexibility. it is easy. get up on your feet and step to the beat. senior dance class is from sf rec and park. a great way to get out and play. >> for more information,
all emergency proclamation suspending and modifying in-person meeting. during the coronavirus emergency, this meeting will convene remotely until the committee is legally authorized to meet in person. public comment will be available on each item of the agenda. comments or opportunity to speak during the public comment period are available by calling (415) 655-0001. access code 146 722 2871 then pound and pound again. when connected, you will hear the meeting discussion but you will be in listening mode only. dial star 3 to be added to the speaker line. best practices are to call from a quiet location. speak clearly and slowly and d